Desktop Technician

$22 - $24 per hour

INSPYR Solutions

Job Description

Title: Desktop Deployment Technician / Endpoint Deployment Technician
Location: Baltimore, MD - 100% onsite
Contract Length: 12 months contract
Payrate: $22-$24/hr Overview

We are hiring multiple Desktop Technicians to support a large-scale endpoint modernization and device deployment initiative within a corporate enterprise environment. This project involves transitioning employees from a legacy virtual desktop environment to modern laptop and Windows 365 solutions.

This is an excellent opportunity for candidates with Help Desk, Desktop Support, PC Deployment, or Technical Support experience who are looking to gain hands-on experience supporting a major enterprise technology rollout.

Key Responsibilities

Image, configure, and deploy laptops and end-user devices
Prepare hardware for new hires, refreshes, and enterprise-wide deployments
Remove and replace thin clients, monitors, docking stations, and peripherals
Perform device setup, testing, and quality assurance checks
Track equipment inventory and maintain accurate asset records
Reclaim and process retired equipment
Coordinate device deployments and end-user handoffs
Support large-scale Windows 365 and endpoint modernization initiatives

Required Qualifications

1-2+ years of Help Desk, Desktop Support, Desktop Technician, or IT Support experience
Strong Windows 10/11 troubleshooting and support skills
Experience with PC imaging, laptop setup, hardware deployments, or device configuration
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to work independently and learn quickly in a fast-paced environment

Preferred Qualifications

Experience with Microsoft Intune, SCCM, Autopilot, or similar endpoint management tools
ServiceNow experience
Experience supporting users in a corporate or enterprise environment
Participation in hardware refreshes, migrations, or large-scale technology rollouts

Note: Intune and SCCM experience are preferred but not required. Training will be provided for candidates with strong desktop support fundamentals and a willingness to learn.

What We're Looking For

The ideal candidate is:

A motivated self-starter
Reliable and detail-oriented
Comfortable working directly with end users
Able to manage multiple tasks and deployment schedules
Eager to learn new technologies and processes

Additional Details

100% onsite, Monday-Friday during business hours
Occasional travel between Baltimore-area office locations may be required
Training and shadowing provided during onboarding
One-round interview process
Target start date: ASAP

If you have experience supporting Windows environments and enjoy hands-on hardware deployment and desktop support work, we encourage you to apply.

#IND-Telecom

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Vacancy posted 2 days ago

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