Parts Control & Service Specialist (Full Time)

Why surf the wave with roadsurfer? Become part of the #roadsurferfamily and work in a company culture where you are part of an open, fast-growing team with ambitious goals and positive team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. The role - your passion Your responsibilities include but are not limited to the following: As our Parts Control & Service Specialist, you'll keep our RV repair operations moving by making sure the right parts are in the right place at the right time. You'll identify the parts our techs need, place and track orders, manage our parts inventory for all North America locations and keep our Dallas-area shop supplied and organized to send inventory to our stations across North America. and on schedule. This is a parts-and-inventory role at its core, with about 10-15% of your time spent supporting the shop floor directly — so a little mechanical know-how goes a long way. You'll spend most of your day owning the flow of parts in and out of our station, and some of it alongside the techs working on the same vehicles you supply. What you'll do: Parts Ordering & Inventory Control (the bulk of the role) Maintain our computerized parts catalog and keep an accurate, running inventory of regular and special-order parts and supplies Identify the right parts from technician inspections, photos, and damage descriptions — reading exploded diagrams and OEM schematics Source and order parts for our multi-brand RV fleet, identifying appropriate suppliers for both standard and special-order items Place and track purchase orders, coordinate with vendors, and monitor lead times to keep repairs on schedule Obtain quotes for larger purchases and route non-routine orders to [your manager] for approval Help identify cost-effective options — OEM, aftermarket, or repair — in line with company guidelines Receive and inspect incoming shipments for correct quantity and quality Dispense parts to technicians and process internal service and repair requests from the shop Process invoices for payment and maintain accurate records Maintain accurate item master data, inventory records, and stock levels Stay current on pricing, parts changes, and technical service bulletins through collaboration with vendors and internal teams Look for ways to improve parts tracking, stock accuracy, and cost control Maintain accurate item master data, inventory records, and stock levels Stay current on pricing, parts changes, and technical service bulletins through collaboration with vendors and internal teams Improve processes around parts tracking and cost control Other duties as assigned RV Technician (about 10-15% of the role) Your main task is to keep our vehicles on the road in terms of traffic safety and customer satisfaction You share responsibility for the technical condition of our RVs You independently perform minor repairs on our vehicles and pass on your knowledge to station employees so that they can carry out repairs themselves to some extent You actively participate in shaping your work environment, are enthusiastic about new projects, and contribute your ideas Track all parts and materials used in repairs or replacements Knowledge in trade field (Automotive, HVAC, Electrical, Carpentry, Plumbing, Maintenance, etc.) and plus Track parts and materials used in every repair (closing the loop with your parts-side work) Support and learn from senior techs and station staff Other duties as assigned What makes you a great fit You like solving problems — whether it's fixing something or figuring out what's needed to fix it. You're hands-on but also detail oriented. You're comfortable juggling multiple orders, vendors, and priorities at once Have a passion for recreational vehicles and possess the solid mechanical knowledge with the ability to troubleshoot various mechanical issues, plumbing, HVAC, electrical, and maintenance problems. A successful technician will have strong attention to detail, be self-motivated and well-versed in all maintenance and repairs You can read a parts catalog and an exploded diagram and figure out exactly what's needed Eagerness to learn and take on new challenges You take ownership and don't wait to be told what to do You're comfortable switching between turning a wrench and coordinating a supply chain What you need to surf the road with us You embrace our Core Values:

• Free Hugs – We’re open, optimistic, and always have each other’s backs.
• Trustety -We trust each other and speak openly and honestly.
• Fully Hands On – We’re pragmatic and get the right things done.
• Own Your Ship- We take responsibility and strive for excellence.
• Customer At Heart -We put our customers at the heart of everything we do

1–2+ years in parts, inventory control, purchasing, or supply chain support (RV, automotive, or a related industry a plus) Comfort reading exploded diagrams and navigating parts catalogs (OEM or aftermarket) Comfort using ERP, inventory, or work order systems Working knowledge of vehicle systems — electrical, bodywork, interior — a plus Some hands-on mechanical experience (automotive, RV, HVAC, electrical, plumbing, carpentry, or general maintenance) a plus Self-motivated, organized, and able to manage multiple priorities High school diploma or GED required; an associate's degree or technical certificate in a relevant trade, or coursework/degree in Supply Chain, Operations, or a related field, a plus A valid in state driver's license Authorization to work in the United States — this position is not eligible for work authorization sponsorship now or in the future Ability to lift to 45 lbs. and perform physical tasks (kneeling, bending, lifting, etc.) Comfort working indoors and outdoors in varying conditions Ability to travel occasionally to other locations if needed Strong written and verbal communication skills; able to read, write, and speak English to interact effectively with a global customer base Must be at least 21 years of age to drive company vehicles (insurance requirement) Open availability to work weekends and holidays based on business needs. This position may require the ability to drive our company vehicles, due to insurance requirements, candidates must be at least 21 years of age. Open availability to work weekends and holidays based on business needs.

WORK CONDITIONS

Job Type: Hourly, Full Time-Pay Range: $25 to $29 (based on experience) Ability to lift and move at least 35lbs+ Location: Onsite at: 12114 S Pipeline Rd, Euless, TX 76040 roadsurfer is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, military status, protected veteran status or any other category protected by law. Ready to surf? Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at View email address on click.appcast.io and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!