Prosthetic Clerk

Job Title

*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

Major Duties and Responsibilities

• Using knowledge of programs, rules and regulations, and home medical equipment and prosthetic/orthotic devices to assist visitors with questions and inquiries regarding prosthetic items.
• Responding to vendor and veteran inquires.
• Responsible for the Eyeglass Procurement program which includes ordering, purchasing, and reconciling obligations applied to the program.
• Creating purchase orders, closing the purchase order transactions, and closing monthly obligation in an automated computer system.
• Locating consults and determining eligibility and entitlement for prosthetic items for veterans; when required, selecting the appropriate item from inventory to issue to veteran.
• Determining when patient education is needed and referring veteran to appropriate clinician for training.
• Responsible for posting notes regarding status of order and for closing the consults when appropriate.
• Utilizing invoices, verifying accuracy of charges, reporting discrepancies to vendors, and scanning invoices.
• Correctly entering required Health Care Procedural Coding System (HCPCS) and the VA unique codes necessary for the National Prosthetics Patient Database (NPPD).
• Using office automation equipment such as fax machines, computers, printers, scanners, and copiers.
• Maintaining adequate supplies and quantities of forms and/or general office supplies.
• Typing correspondence (letters, memos, minutes, etc.) to meet time frame issued by supervisor using correct grammar, spelling and publication.
• Performing other duties as assigned.

Work Schedule: Monday-Friday, 7:30am to 4:00pm

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not approved