Billing Coordinator

Join The Helm Team

Helm is growing, and we're looking for a motivated, detail-oriented Billing Coordinator to join our Accounting & Billing team. This is an excellent opportunity for someone looking to build a career in accounting while gaining hands-on experience in a fast-paced, collaborative environment.

As a Billing Coordinator, you'll play a vital role in ensuring accurate billing, maintaining strong financial controls, and supporting the successful execution of client programs. You'll work closely with our Sales, Merchandising, Operations, and Finance teams to solve problems, improve processes, and help keep our business running smoothly.

What You'll Do

• Prepare and submit accurate, timely customer invoices across multiple clients and programs.
• Upload invoices and support documentation to customer payment portals, ensuring compliance with customer billing requirements and timely processing for payment.
• Support financial management programs, including co-op, incentive, and promotional allowance initiatives.
• Process vendor invoices and EDI transactions to generate customer billings and reconcile accounts payable.
• Review and audit job costs, freight, and transportation expenses to ensure billing accuracy.
• Process credit memos and maintain complete, organized billing documentation.
• Collaborate with Sales, Merchandising, Operations, and Finance to investigate and resolve billing discrepancies.
• Apply customer payments, reconcile customer accounts, and resolve unapplied or misapplied cash.
• Monitor accounts receivable and assist with collection efforts on outstanding invoices.
• Support month-end close activities, reconciliations, and financial reporting.
• Take ownership of assigned billing workflows to ensure invoices are processed accurately and on schedule.
• Identify opportunities to improve billing processes and enhance operational efficiency.
• Communicate professionally with internal teams and external customers to resolve questions and provide outstanding service.

What We're Looking For

• High school diploma required; associate or bachelor's degree in Accounting, Finance, or Business is a plus.
• Two or more years of billing, accounting, or related experience.
• Working knowledge of accounts receivable, accounts payable, invoicing, job costing, and cash application.
• Strong Microsoft Office skills, with advanced proficiency in Excel.
• Experience with NetSuite ERP is strongly preferred.
• Excellent analytical, organizational, and problem-solving skills.
• Exceptional attention to detail with a high level of accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong communication skills and a collaborative, team-first mindset.
• Self-motivated with a desire to learn, grow, and continuously improve.