Billing Specialist

Billing Specialist MetroEHS Pediatric Therapy is expanding our exceptional team of professionals! We are looking for a passionate and dedicated Billing Specialist to join our growing team and help us Reveal the Super in Every Child! Billing specialists maintain accurate financial records and payment procedures. They create claims billings and work closely with payor providers to resolve discrepancies for successful reprocessing. This role is a good fit for those with a high school diploma or higher education, at least 2+ years direct healthcare revenue cycle experience, as well as a high knowledge of CPT/ICD-10 medical coding. Prior experience with Raintree Systems EMR software is also highly preferred but not required. Prior experience with Community Mental Health (CMH) billing is highly preferred. As a Billing Specialist at MetroEHS Pediatric Therapy, you will: Perform CMH billing, commercial insurance electronic billing, and cash posting for multiple payers. Work with all providers to rectify billing discrepancies and billing overlaps. Review EMR info such as medical records and notes to ensure billing accuracy. Research denials and correct claims as needed for successful reprocessing. Handle incoming phone calls related to patient accounts/balances. Assist with providing support info for billing audits as needed. Help with additional accounts receivable clean-up as directed by management. Assist with insurance verifications In addition to an eye for small details, billing specialists need a background in medical coding/payment posting, along with strong problem-solving skills and the ability to multi-task. Experience in the following areas is crucial to be successful as a Billing Specialist with MetroEHS Pediatric Therapy Centers. 2+ yrs billing experience in a healthcare setting (using CPT/ICD-10 coding) Strong data entry skills (both speed and accuracy) Highly organized and excellent at time management Effective Communicator both externally with providers and with internal team Competency with Microsoft Office Software Suite of programs (Word, Excel, Outlook) Comfortable with navigating electronic medical records (Raintree Experience highly preferred) Collaborative team player with the ability to also work independently frequently and stay on task Positive, professional attitude General problem-solving skills Understands the importance of HIPAA compliance Physical & Environmental Requirements: Prolonged Sitting and Desk Work: Remaining seated for extended periods while performing computer-based tasks, filing, data entry. Frequent Computer Use & Fine Motor Skills: Continuous use of keyboards, mice, and other office equipment; tasks require precise finger dexterity for typing, filing, and handling small office supplies. Visual Acuity Requirements: Ability to read printed materials and computer screens for data entry, document review, and patient records. Light to Moderate Lifting: Lifting and carrying office supplies, paper reams (up to 20 lbs), patient folders, small equipment, or mail bins; occasional need to move office furniture or equipment. Mobility within Facility: Walking between offices, therapy rooms, and other areas; negotiating stairs or uneven flooring; ability to navigate a busy, sometimes crowded reception area. Stressful or Fast-Paced Environment: Managing multiple administrative tasks and patient needs concurrently; ability to prioritize under pressure and maintain composure during peak periods. Shared Workspace & Open Office Setting: Working in cubicles or open-plan areas, which may include background noise from phones, printers, or conversations. Exposure to Common Office Hazards: Potential for paper cuts, minor repetitive strain injuries (e.g., carpal tunnel), and ergonomic risksrequires adherence to proper workstation setup and occasional use of ergonomic aids. Location: Administrative Headquarters in Plymouth, MI Status: Full-time Schedule: Monday - Friday, 9am-5pm. Full-Time Benefits: 401(k) with 4% match (fully vested after 90 days) Medical, dental, and vision benefits 100% employer-paid group life and long-term disability insurance 3 weeks PTO (120 hours) in your first year 11 paid holidays annually Employee Assistance Program (EAP) 529 college savings plan Join Our Team! If you're ready to make a lasting impact in the lives of children and their families while working with an incredible team of professionals, we want to hear from you! Apply today and become part of the MetroEHS Pediatric Therapy family, where we Reveal the Super in Every Child! We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.