Business Analyst (Payments, Capital Markets)

Role Description

Analyze and document end-to-end payment processing workflows, including:

• Payment initiation
• Validation
• Approval
• Routing
• Settlement
• Reconciliation
• Exception management

Gather, analyze, and document:

• Business requirements
• Functional specifications
• Process flows
• Data mappings
• Business rules

• Support payment transformation programs, payment hub implementations, and modernization initiatives
• Analyze payment events originating from front-office, middle-office, and back-office systems and assess downstream impacts
• Investigate payment exceptions, operational breaks, and production issues
• Collaborate with Operations, Treasury, Settlement, and Technology teams to resolve issues and deliver enhancements
• Support wire payment processing, settlement instruction management, and ISO 20022 initiatives
• Facilitate communication between business and technology stakeholders to ensure alignment on requirements and solutions
• Participate in workshops, requirements sessions, and process improvement initiatives
• Contribute to continuous improvement efforts and operational excellence across payment processes

Qualifications

• Strong understanding of end-to-end payment processing workflows
• Good knowledge of payment lifecycles across Capital Markets products and trading platforms
• Experience analyzing payment events from various systems
• Experience with SWIFT MT/MX messaging and ISO 20022 standards
• Strong understanding of settlement operations and liquidity considerations
• Experience eliciting and documenting business requirements and specifications
• Ability to investigate payment exceptions and collaborate with teams
• Experience supporting payment transformation programs and modernization initiatives
• Strong domain knowledge of Capital Markets payment processing
• Understanding of trade settlement and payment lifecycle workflows
• Experience with enterprise payment platforms
• Knowledge of reconciliation and operational controls
• Understanding of regulatory and compliance requirements
• Strong stakeholder management and relationship-building capabilities
• Excellent communication and facilitation skills
• Strong analytical and problem-solving abilities
• Strong organizational and documentation skills
• Proactive mindset with a strong sense of ownership
• Ability to work effectively in fast-paced environments
• Commitment to quality and continuous improvement

Requirements

• Experience with payment hub platforms and modernization initiatives (nice to have)
• Exposure to regulatory and compliance-related controls (nice to have)
• Experience supporting ISO 20022 migration programs (nice to have)
• Knowledge of multiple asset classes and associated workflows (nice to have)
• Previous experience within Capital Markets or Financial Services environments (nice to have)
• English level: Intermediate/Upper-Intermediate

Benefits

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement
• Well-being program
• Team events & local benefits
• Sports compensation
• Referral bonuses
• Top-tier equipment provision