Fleet Support Specialist

Expected compensation: 39.46 USD Per Hour HireArt is helping an on‑demand, autonomous ride‑hailing company hire a Fleet Support Specialist to support scheduling, metrics, documentation, and dashboard updates for its vehicle fleet. In this role, you will assist in tracking current/historical fleet health and keep constant situational awareness of the fleet status. You will work closely with cross‑functional teams to ensure the smooth handoff of hardware/software from development to operations. We’re looking for someone that has 1‑2 years of experience working in a fast‑paced service environment. Ideally you are familiar with automotive repair processes and fundamentals. Travel Requirement One week of travel to Foster City, CA is required during the first month of the assignment. Responsibilities Work with the scheduling team to book repairs on vehicles and monitor/update fleet health. Perform quality inspection of repair orders by reviewing open vehicle issues and generating actions. Maintain accurate record keeping and historical vehicle health/repair data. Identify and support the development of technical documentation. Support the development of daily, weekly, monthly, and quarterly reporting. Close the loop on repair feedback to drive product improvements. Provide assistance to the PMs with meeting high‑level targets. Assist with ordering parts, ensuring their availability for repairs. Work in the repair shop alongside the technicians, technician leads, engineers, and other cross‑functional team members. Requirements 1‑2 years of experience in a rapid‑paced service environment Familiarity with automotive repair processes/fundamentals Willing to travel as needed 50% of the time Strong collaborative mindset and ability to work in a cross‑functional team Pass a background check and drug screen Must comply with the Substance Abuse Policy Must have a valid driver’s license with a clean/excellent driving record Preferred Qualifications Bachelor’s degree or equivalent experience is preferred Proficiency in Jira/Confluence Familiar with MS Office/Google Suites Automotive service environment exposure/experience Ability to multitask and manage multiple projects and deliverables Rapid communication and response experience via multiple modes of communication Benefits Pre‑tax commuter benefits Employer (HireArt) subsidized healthcare benefits (Eligibility begins on the first of the month following 60 days of service) Flexible Spending Account for healthcare‑related costs HireArt covers all costs for short‑ and long‑term disability and life insurance 401k package Commitment This is a full‑time, ongoing contract position staffed via HireArt. It will be available to candidates who are local to the Austin, TX area. HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp‑to‑corp. #J-18808-Ljbffr