Repair Services Associate I
Ageatia Global Solutions
Repair Services Associate I
Duration: 06 to 12 Months Location: Buffalo Grove, IL
1st shift - 6:45AM to 3:15PM
2nd Shift - 3:45 PM - 12:15 AM, M-F (30-minute unpaid lunch)
Responsibilities:
- Works on all printer repairs including mobile/handheld printers, to large size printers.
- Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.
- Services customer product, including reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
- Records work performed in the form of symptom codes and parts replacement reasons.
- Learns and follows basic work instructions for functional assignments according to productivity and quality standards.
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
- Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.
Requirements:
- High school education or equivalent vocational qualification.
- Complies with all required safety practices, and regulations. Maintains a safe work environment.
- Ability to work in a team and independently.
- Strong attention to detail and ability to follow instructions and written processes.
- Adapts quickly and assists in the creation of solutions.
- Learns policies and procedures, and applies them in routine activities.
- Bending, scooping and standing for long periods of time.
- Good attendance and attitude.
- Basic computer skills.
Vacancy posted 2 days ago
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