Receptionist - State Farm Agent Team Member

Responsive Recruiter

Benefits: License reimbursement, 401(k), Bonus based on performance, Competitive salary, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development

About Our Agency

I graduated from the University of Central Arkansas, and today I balance life with my wife, our three kids, and enjoying the outdoors and farm life. Before opening my own State Farm agency 7 years ago, I worked for another agent in central Arkansas and even spent time as a welder—experiences that taught me the value of hard work, resilience, and teamwork. Our agency has grown into a strong, full-time team of 12. We have a friendly, laidback culture where we work hard and play hard, and when the agency wins, the team wins. Every year, we focus on making things better for our team, offering growth opportunities, support, and a positive environment where success is shared. We provide competitive benefits including commission, life insurance, a health insurance stipend, 2–4 weeks PTO, and a 401K. We're looking for driven, team-oriented candidates who want to grow with us, contribute to a supportive and winning culture, and be part of one of the best agencies in the area.

Role Description

Jordan Smithson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 - $70,000.00 per year

Do You Want a Career and Not Just a Job?

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jordan Smithson - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Highland Park Shopping Center.
• Our office is open 8:30-5:00 Monday-Friday 9:00-12:00 Saturday.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We currently have 5 team members at our agency.
• We have 10 years of combined insurance experience in our office.

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.