Administrative Assistant

Back Office Support Position

Back Office Support Position Responsibilities

• Time entry
• Receive the daily recap sheets from field employees and reconcile with electronic time entry system. Make updates as necessary and submit for approval.
• Dispatching functions
• The primary dispatching function is performed by a dedicated department, but there are times when immediate or last-minute changes are required. This position will have full dispatching functionality and will perform those tasks for situations, such as:
• Last minute workload adjustments in the morning due to absences
• Shift workload changes based on leaks or other emergencies
• Assign & complete large building ERT orders
• Pull in additional orders to employees with availability
• Resource Scheduling
• Update the PCAD application to reflect available daily resources
• Absence tracking
• Employees not reporting to work are expected to inform management. Those notifications need to be logged, tracked, and reported.
• Vehicle tracking
• Each of the 140+ employees has their own vehicle and they often change locations or are down for maintenance. The status and location of all the vehicles needs to remain up-to-date.
• Assist Supervisors in managing CCG tools and devices
• Each of the 140+ employees has specialized tools and devices to assist them in their tasks.
• Assist the Supervisors with keeping track of available supplies and taking steps to repair or replace as needed.
• Facilitate annual and ad-hoc training sessions
• Training sessions are often held to pass along new or changed information in policies or procedures. This position may help in coordinating those sessions and delivering the material.
• This position will report from either our North Shop location (4007 W. Peterson)