Office Manager

Provive Wellness

Office Manager (Part-Time Evening Shift)
Location: Brentwood, TN
Hours: Monday-Friday 4:30-8:30
Job Type: Part-Time

About Us
Provive Wellness of Brentwood is an outpatient mental health and substance use disorder treatment center committed to treating the root causes of addiction and fostering long-term wellness. We are seeking a reliable and organized Office Manager to support our evening operations and ensure a welcoming, efficient environment for clients and staff.

Position Overview
This role is primarily responsible for front desk operations, client appointment coordination, follow-ups, processing payments, and making sure the office is running smoothly during the late-day hours. You will be the face of the center for afternoon arrivals, helping to create a calm, supportive atmosphere for clients in care.

Key Responsibilities

Front Desk Operations

Greet clients and visitors in a warm, professional manner
Answer incoming calls and log all inquiries into Dazos (CRM)
Keep the front desk and waiting area clean, organized, and stocked

Scheduling & Client Follow-Up

Follow up with clients regarding upcoming or missed appointments
Reschedule as needed and log all communications appropriately
Coordinate with clinical team on schedule changes and reminders

Payment & Coordination

Collect co-pays, deductibles, and self-pay amounts
Process payments accurately through Sunwave (EMR)
Confirm financial arrangements or payment plans with clients

Office Flow & Facility Support

Ensure client meals are ordered and ready for scheduled times
Monitor and maintain office supplies, light cleaning tasks as needed
Report any facility issues or maintenance needs promptly

Additional Responsibilities

Conduct and upload drug screens in compliance with facility policy
Send and upload faxes as needed
Perform other duties as assigned by management

Qualifications

Prior experience in administrative, front desk, or office coordination roles (preferably in a healthcare or behavioral health setting)
Strong communication and follow-up skills
Familiarity with EMR/CRM systems like Sunwave and Dazos a plus
Highly organized and able to multitask in a dynamic environment
Compassionate, punctual, and professional demeanor

Schedule & Compensation

Schedule: Part time: Monday-Friday 4:30-8:30PM
Status: Part-time (with potential to grow based on performance and facility needs)
Pay: Competitive hourly rate based on experience

Why Join Provive Wellness?

Support a mission-driven team focused on real recovery
Gain experience in behavioral healthcare operations
Be part of a growing, supportive organization committed to staff and client success

Apply today to join Provive Wellness of Brentwood and help us create a warm, efficient, and client-centered experience every afternoon.

Apply

Vacancy posted 4 days ago

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