WS Front Desk Specialist I (part-time)

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date. Job Summary This position serves as the initial contact for all guests to Academic Advising. Perform receptionist duties in a cheerful, professional, and enthusiastic manner. Assist with crowd management during the months with the highest intake of students. This is a part-time position which provides front desk coverage during regular business hours Monday – Thursday 8am – 6pm and Friday 8am – 430pm. Work location and hours may be adjusted depending on the needs of the department. This is a Federal Work Study position. Applicants must be approved through Financial Aid in order to be considered for this position. Essential Duties & Responsibilities & Knowledge Skills & Abilities Provide a warm and welcoming environment to all incoming students and guests of the Academic Advising office. Assist students, both in person and over the phone, in scheduling appointments to see their advisors. Effectively manage and triage students and redirect them to other services as needed. Proactively notify advisors of demand of services. Refer students to campus resources. Access the A-Z index on the college website as well as the Advising website for information to provide students with quick answers to frequently asked questions. Flexibility with work hours during RUSH and for sick, vacation, or other coverage is required. Minimum Qualifications High School graduate or GED and one year of customer service work experience in an office setting. Current SLCC student. Applicants must be approved through the Financial Aid Federal Work-Study Program. Other duties as assigned. Preferred Qualifications Experience working as a receptionist in higher education. Employment Information Salt Lake Community College is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. This position is subject to a successful completion of a criminal background check. This position is not eligible for benefits. #J-18808-Ljbffr