Intake Coordinator

Job Description

Job Description

Job Summary

We are seeking an experienced Intake Coordinator for a direct hire opportunity with a growing home health care agency in Boca Raton, FL. This role is ideal for a detail-oriented healthcare customer service professional who enjoys being the first point of contact for patients, families, referral sources, physicians, and healthcare partners.

The Intake Coordinator will manage the referral and admission process from start to finish, ensuring patient information, insurance verification, authorizations, and required documentation are handled accurately and efficiently. This is a meaningful opportunity to support compassionate, high-quality home health services that help patients remain safely and comfortably in their homes.

This position offers the chance to join a supportive, team-focused environment where communication, service excellence, and attention to detail are valued. Candidates who thrive in a fast-paced healthcare setting and enjoy coordinating with clinical teams, families, and referral partners will be well positioned for success.

Key Responsibilities

- Receive, review, and process incoming patient referrals from hospitals, physicians, case managers, facilities, and other healthcare referral sources.
- Verify insurance eligibility, benefits, authorizations, coverage requirements, and payer guidelines for Medicare, Medicaid, and commercial plans.
- Gather and review patient demographic, clinical, insurance, and referral documentation for accuracy and completeness.
- Coordinate admissions with clinical staff, scheduling teams, patients, families, and referral partners to support timely starts of care.
- Enter, update, and maintain patient information and referral activity within the EMR system.
- Follow up on missing documentation, physician orders, intake issues, and escalations in a timely and professional manner.

Compensation and Benefits

- Salary range: $50,000 to $60,000 per year.
- Job type: Direct hire.
- Location: Boca Raton, FL.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1171

Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.