Franchise Administration Support Manager

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The Franchise Administration Support Manager for Batteries Plus will manage and oversee the compliance of our Franchise System as it relates to Franchise agreements and operational expectations. The Franchise Administration Support Manager will provide support for the larger Franchise Development team with systems administration, policy and procedure adherence, and daily administrative functions.

The Franchise Administration Support Manager is a hybrid position with their home base being the Batteries Plus corporate office in Hartland, WI. Does this sound like your next exciting opportunity? Apply today!

Responsibilities:

Franchise Administration

• Administration of annual Franchise Disclosure (FDD) filing. Compile requested changes and annually propose recommendations to senior executives regarding implications and downstream effects of proposal. Collaborate with external legal counsel to craft final language. Track approvals of state filings.
• Primary contact with franchise administration legal counsel regarding franchise agreement compliance and related items.
• Evaluate processes to ensure standards and resolutions are being applied consistently. Ex: Franchise Operations Manual. Follow-up with Franchise as needed.
• Provide recommendations regarding Franchisee corrective action.
• Coordinate and complete administrative and transactional processes related to sales of stores, transfers of ownership and all other franchise agreement details.
• Create and develop franchise agreement renewal process to ensure consistent experience for franchisees.
• Determine appropriate action regarding Franchise Agreement default.
• Manage all franchise agreement processes to ensure uniform execution.
• Facilitate approvals on Franchisee extensions and related collections activity.
• Participates in Franchise Audit process.

Franchise Support

• Franchise Software System Administration (Fran Connect) to include basic system maintenance, user access and support.
• Develop and manage a dashboard within Franchise Software (Fran Connect) to report applicable metrics (store count, lease expirations, Franchisee renewals, etc.)
• Research and analyzes statutes, regulations, legal articles, judicial decisions, and other applicable legal sources.
• Attend external events (trade organizations, conferences etc.) and propose new best practices.
• Provide administrative support to the franchise development and franchise relations teams.
• Prepare and assist with legal documents as directed.
• Maintain electronic repository of all communications and records management.
• Ensure files are maintained and destroyed in compliance with record retention policies and procedures.
• Maintains and updates law library or other repository of department books, material, and resources.
• Oversee applicable training compliance for corporate employees.
• Manage default actions related to Accounts Receivable.
• Documents and verifies department expenses.

Qualifications:

• Associates degree in Paralegal Studies, Business Administration or related field.
• 3 or more years of paralegal, contract, administration or related experience.

A Bit About Us:

Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.

It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.