Service Coordinator

Job Description Title : Senior Services Coordinator Reports To : Senior Wellness Senior Manager Department : Community Programs Location : Oakland, CA Schedule : Monday through Friday Travel : Local travel may be required Employee Status : Regular, Full-Time, Non-Exempt Position Information : Grant-Funded Position (Continued employment is contingent upon the availability of funding and program needs). Union : N/A Supervises : N/A Benefits Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employment status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employees (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth. Agency Summary The Unity Council is a non-profitsocial Equity Development Corporation with an over 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive. Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 10,000 individuals and families annually in five languages. Programs include early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Contra Costa County. The Unity Council employs a diverse workforce of more than 300 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Department Summary The Community Programs Department offers integrated services to revitalize disinvested communities and remove barriers to equitable economic, career, housing and wellness outcomes for youth, adults, seniors and small-business owners. We serve Oakland and the East Bay through two core service hubs: our Career & Resource Center, which provides workforce development, career pathways and human services referrals; and our Business Assistance Center, which supports small-business development and access to capital. Beyond these hubs, we offer achievement and wellness programs for youth, coaching in employment and financial support, stewardship of low-income properties, and neighborhood revitalization through events, civic engagement, arts and culture, and urban planning. All services are multi-lingual and culturally rooted, designed with deep community accountability and available to Oakland and Alameda County residents based on funding. Through this integrated approach, we ensure all residents and businesses can shape urban development and benefit equitably from economic growth. Position Summary The Senior Services Coordinator works closely with older adults to help them stay healthy, connected, and independent. This position builds trusting relationships with older adults and their families, especially those who are frail, socially isolated, have limited English proficiency (LEP), or monolingual, by assessing their needs and providing engagement, service coordination, referrals, and connections to resources and benefits that promote safety, independence, wellness, and housing stability. Working collaboratively with community partners, the Senior Services Coordinator helps older adults access vital services that support aging in place with love, care, and dignity. Essential Duties and Responsibilities The duties and responsibilities include, but are not limited to the following: Senior Support & Service Coordination Provide general assistance, advocacy, and referrals related to supportive and social services for older adults. Conduct basic needs assessments to identify risks related to health, safety, isolation, and housing stability. Assist participants with benefits navigation, including Medicare, Medi-Cal, Social Security, SSI, and IHSS (no eligibility determinations). Support residents #J-18808-Ljbffr