Operations & Installation Manager

Operations & Installation Manager – Milwaukee Market

Location: Milwaukee, WI (Must live in Milwaukee or surrounding areas)

Compensation: $65,000–$75,000 Base Salary

On-Target Earnings (OTE): $85,000–$110,000+

Schedule: Full-Time

Join the TORQ Team

TORQ Coatings is expanding into Wisconsin, and we're looking for an entrepreneurial leader to launch and grow our Milwaukee operation.

This is more than an Operations Manager role; it's an opportunity to build a market, develop a team, and make a lasting impact on a rapidly growing company.

Position Summary

The Operations Manager will oversee daily operations, hire and develop installation crews, ensure exceptional customer experiences, and establish operational excellence for the Milwaukee market. You'll partner closely with Sales while leading production, quality, scheduling, and customer satisfaction.

Key Responsibilities

Operations Leadership

• Launch and manage the Milwaukee operation
• Lead daily production and scheduling
• Oversee quality, safety, and profitability
• Develop operational systems and SOPs

Leadership & Team Development

• Recruit, hire, and onboard field employees
• Coach and develop high-performing teams
• Conduct performance reviews and accountability meetings

Customer Experience

• Meet with homeowners to resolve concerns
• Conduct job site inspections and final walkthroughs
• Oversee warranty and service work

Sales Partnership

• Partner with the Regional Sales Manager
• Support customer consultations and ride-alongs
• Ensure seamless communication between sales and production

Qualifications

Required

• High school diploma or equivalent
• 3–7+ years of leadership experience
• Experience leading field operations or production teams
• Strong organizational and communication skills
• Valid driver's license

Preferred

• Construction, manufacturing, or home services experience
• Sales leadership experience
• Experience launching new operations

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Paid Time Off (PTO)
• Leadership Training
• Career Advancement
• Company Technology Provided

Why TORQ?

At TORQ Coatings, we're building more than beautiful concrete floors—we're building a company where great people can build lasting careers.

Everything we do is guided by our TOUGH core values:

• T – Tenacity – Don't quit — solve problems.
• O – Ownership – Own it — start to finish.
• U – Unity – Win together — never alone.
• G – Growth – Stay coachable and open to feedback.
• H – Heart – Serve customers and team members with care and respect

Apply today and become part of the TORQ team.