Operations Manager

Operations Manager – Milwaukee Market Location: Milwaukee, WI (Must live in Milwaukee or surrounding areas) Compensation: $65,000–$75,000 Base Salary On-Target Earnings (OTE): $85,000–$110,000+ Schedule: Full-Time Join the TORQ Team TORQ Coatings is expanding into Wisconsin, and we're looking for an entrepreneurial leader to launch and grow our Milwaukee operation. This is more than an Operations Manager role; it's an opportunity to build a market, develop a team, and make a lasting impact on a rapidly growing company. Position Summary The Operations Manager will oversee daily operations, hire and develop installation crews, ensure exceptional customer experiences, and establish operational excellence for the Milwaukee market. You'll partner closely with Sales while leading production, quality, scheduling, and customer satisfaction. Key Responsibilities Operations Leadership Launch and manage the Milwaukee operation Lead daily production and scheduling Oversee quality, safety, and profitability Develop operational systems and SOPs Leadership & Team Development Recruit, hire, and onboard field employees Coach and develop high-performing teams Conduct performance reviews and accountability meetings Customer Experience Meet with homeowners to resolve concerns Conduct job site inspections and final walkthroughs Oversee warranty and service work Sales Partnership Partner with the Regional Sales Manager Support customer consultations and ride-alongs Ensure seamless communication between sales and production Qualifications Required Qualifications High school diploma or equivalent 3–7+ years of leadership experience Experience leading field operations or production teams Strong organizational and communication skills Valid driver's license Preferred Qualifications Construction, manufacturing, or home services experience Sales leadership experience Experience launching new operations Compensation $65,000–$75,000 Base Salary Quarterly Performance Bonus OTE: $85,000–$110,000+ Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) Paid Time Off (PTO) Leadership Training Career Advancement Company Technology Provided TORQ Values Ownership – We take responsibility and do the right thing. Accountability – We hold ourselves and each other to a high standard. Continuous Improvement – We are always learning and getting better. Teamwork – We succeed together. Customer First – We deliver an exceptional experience every time. Apply today and help build the future of TORQ Coatings. Equal Opportunity Employer TORQ Coatings is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to any protected status under applicable law. #J-18808-Ljbffr