Billing, Collections & Accounts Receivable Specialist

Wintegrity is seeking a motivated and detail-oriented Billing, Collections & Accounts Receivable Specialist to join a fast-paced team. This role is ideal for someone who thrives in a high-volume environment, enjoys problem-solving, and is confident communicating with customers to resolve billing issues and collect outstanding payments. What You’ll Do Make 75–80 outbound collection calls daily to follow up on outstanding balances Contact customers via phone, email, and other communication methods Investigate and resolve billing discrepancies and account issues Process payments, credits, and refunds accurately Maintain and update account records and collection activity Monitor aging reports and prioritize overdue accounts Collaborate with internal teams to ensure timely resolution of issues What We’re Looking For 2–3+ years of experience in Billing, Collections, or Accounts Receivable Experience handling high-volume outbound calls Strong customer service and account management skills Experience with ERP systems (NetSuite preferred) Proficiency in Microsoft Office (Excel, Outlook, etc.) Knowledge of billing procedures and collection practices Familiarity with AIA billing and lien waivers is a plus What Makes You Successful Strong communication skills (both written and verbal) Ability to stay organized and manage multiple accounts Problem-solving mindset with attention to detail Resilient, positive attitude in a fast-paced environment Education High School Diploma or GED required Why Join Wintegrity? Competitive hourly pay Benefits available after 90 days Opportunity to grow your career in a stable and supportive environment Work with a team that values professionalism, accountability, and results Equal Opportunity Employer Wintegrity is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Work Location: In person Employment Type: Full Time Salary: $21 - $24 Hourly Bonus/Commission: No