Business Analyst

Transform Healthcare With UsAt Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change.This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board.Join us in shaping the future of healthcare.Job SummaryThe Business Analyst will work closely with the Engagement Manager to deliver exceptional value to our healthcare clients through innovative AI solutions. This role is ideal for a recent graduate with strong technical aptitude and passion for generative AI applications in healthcare. The Business Analyst will be responsible for identifying, developing, and implementing custom AI solutions that address specific client needs, while supporting broader analytical initiatives and coordinating cross-functional internal efforts. This position requires a blend of technical expertise, client interaction skills, internal collaboration abilities, and willingness to travel to understand healthcare workflows firsthand.Key ResponsibilitiesCustomized AI Assistant Development: Own the end-to-end process to develop, evaluate, and test AI assistant products for hospital system clients. Key activities include:Engage directly with health system employees to identify high-value use casesConduct on-site product discovery with end users, including workflow mapping, key data and document requirements, product features, and evaluation metricsAlign with stakeholders on product features, user groups, and rollout planLeverage the QH Assistant Builder platform to develop and evaluate AI assistants; coordinate with the engineering team on technical support as neededLead user training and testing; collect feedbackCoordinate communications and customer support for assistant rolloutSupport Engagement Manager on account management activities, such as:Creating presentations for regular check-ins and executive meetingsConducting data analysis to support use case business cases and impact analysisLeading user training webinars for existing product deploymentsPreparing monthly governance metrics for client accountsContribute to internal knowledge sharing through documentation of best practices and participation in team learning sessionsRequired QualificationsBachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, or related technical field.Recent graduate (0-2 years of experience) with demonstrated proficiency in generative AI technologiesAdvanced understanding of GPT models, prompt engineering, and AI application developmentExperience with data analysis tools and methodologiesAble to work onsite in Palo Alto 3 days/weekIdeal ExperienceHands-on experience building custom AI applicationsFamiliarity with healthcare workflows, terminology, or IT systemsPrevious internship or project experience in consulting, client services, or healthcare technologyExperience with data visualization and business intelligence toolsExperience working in cross-functional team environmentsDesirable SkillsTechnical Proficiency: Advanced knowledge of generative AI, machine learning concepts, and prompt engineering techniquesCommunication: Excellent verbal and written communication skills, with ability to translate technical concepts for non-technical stakeholders and facilitate effective internal team communicationAnalytical Thinking: Strong analytical and problem-solving abilities with attention to detail and data-driven decision makingClient Interaction: Comfortable engaging with healthcare professionals at all levels, from frontline staff to executivesInternal Collaboration: Strong ability to coordinate across multiple internal teams, manage competing priorities, and build consensusProject Coordination: Experience with project management and methodologies to track cross-team initiativesAdaptability: Flexibility to work in diverse healthcare environments and adapt solutions to varying client needsTravel Readiness: Willingness and ability to travel frequently to client sites for extended periodsLearning Agility: Quick learner with curiosity about healthcare challenges and emerging AI technologiesInitiative: Self-motivated individual who can work independently while supporting team objectives and facilitating team collaborationWhy Join Qualified Health?This is an opportunity to join a fast-growing company and a world-class team, that is poised to change the healthcare industry. We are a passionate, mission-driven team that is building a category-defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.Our employees are integral to achieving our goals so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options and an inclusive environment that fosters creativity and innovation.Our Commitment to DiversityQualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.Pay & BenefitsThe pay range for this role is between $80,000 and $120,000, depending on skills, qualifications, experience, and location. This role is also eligible for equity and benefits.Join our mission to revolutionize healthcare with AI. Qualified Health