Patient Services Representative

Patient Service Representative – ACC Call Center (Hybrid) Opportunity!!

This Jobot Consulting Job is hosted by: Robert Reyes
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $21 - $24 per hour

A bit about us:

Prestige Hospital System
Placed #1 in both California in a broad assessment of excellence in hospital-based patient care.
Health is internationally renowned for providing patients with specialized and innovative medical care. We support our community's health with hospitals and clinics in San Francisco as well as a regional network of clinics and outpatient centers. Consistently ranked among the nation's best hospitals, particularly recognized for excellence in neurology and neurosurgery; cancer care; heart care; diabetes; ear, nose and throat care; and psychiatry and psychology, among other services. We are part of the University of California, San Francisco, one of the nation’s top universities for health sciences research and higher education."

Apply today to learn more!

Why join us?

Competitive Salary$$

Variety of benefits and perks designed to support your well-being and professional growth. Here are some of the key benefits:

Health and Medical Benefits: Comprehensive health plan options, including medical, dental, and vision coverage, as well as flexible spending accounts to offset medical costs.

Retirement Benefits: Retirement plans to help you secure your financial future.

Tuition Benefits: Free tuition for yourself or an immediate family member after two years of employment.

Time Off: Paid and unpaid time off for vacation, personal health, and family care.

Well-being Programs: Resources to support your physical, mental, and spiritual health.

Employee Discounts: Discounts on sports tickets, gym memberships, event tickets, and more.

Professional Development: Opportunities for growth and development through various training programs and resources.

If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.

Job Details

Job Details:

We are seeking a highly motivated and detail-oriented Consulting Hospital Practice Coordinator to join our dynamic healthcare team. The ideal candidate will have a strong background in healthcare front office operations, including registration, scheduling, insurance verification, authorizations, referrals, and familiarity with Epic/APeX workflows in a high-volume outpatient or hospital environment. The role demands excellent organizational, communication skills, and the ability to handle multiple tasks simultaneously.


Responsibilities:

• Efficiently manage calendars, schedule appointments and meetings, and ensure smooth operation of day-to-day administrative tasks.
• Handle patient registration and scheduling, ensuring all necessary information is accurately collected and recorded.
• Verify patient insurance and obtain necessary authorizations for services.
• Process referrals and work closely with other healthcare providers to ensure seamless patient care.
• Manage front desk operations, including answering phones, greeting patients, and managing patient flow.
• Maintain patient files, ensuring all records are up-to-date and accurately filed.
• Use Epic/APeX systems to manage workflows, track patient information, and ensure efficient operation of the practice.
• Handle invoicing, expense management, and other financial tasks as required.
• Work independently with minimal training, demonstrating initiative and problem-solving skills.

Qualifications:

• Minimum of 2+ years of direct healthcare front office experience.
• Prior experience as a Practice Coordinator, Patient Care Coordinator, Patient Service Representative, Patient Access Representative, Unit Clerk, or Medical Receptionist.
• Strong proficiency in Epic/APeX systems.
• Experience with high volume patient interaction, front desk, and phone management.
• Proven ability to work independently with minimal training.
• Excellent organizational and communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with leasing, invoicing, and managing expenses.
• Candidates who have demonstrated longevity in healthcare administrative roles will be given preference.
• Experience registering 60+ patients daily and working in a high-volume outpatient or hospital environment.
• Proven experience with insurance verification and authorizations.
• Previous experience working with work queues (WQs).
• Prior hospital and outpatient clinic experience is a plus.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy