Manager GPO Operations
Texas Health Resources
The GPO Operations Manager supports the daily operation of the OnHand GPO program by ensuring successful affiliate member onboarding, contract connection, relationship management, and program support. OnHand is a group purchasing organization (GPO) collaboration between Texas Health Resources (THR) and Premier, Inc., serving over 5,000 affiliated healthcare facilities nationwide, including 270 acute care hospitals, and representing approximately $6B in annual spend. Work location: Work location: Hybrid-remote and onsite in Farmers Branch. Work hours: Full Time, Monday – Friday, 08:00 AM – 5:00 PM Key Responsibilities Onboarding & Contract Connection
- Lead enrollment and onboarding of new affiliate members into the GPO program
- Manage end-to-end contract connection process
- Deliver training for the OnHand Program offering, processes, and tools
- Resolve implementation and pricing issues by working with affiliate members and suppliers
- Serve as operational contact for affiliate members and supplier partners
- Manage member communication, operational support, and issue resolution
- Partner with Sales, Sourcing, and Account Management to support recruitment, implementation, and contract portfolio optimization
- Own the contract launch process from sourcing handoff through activation
- Coordinate with Sourcing, Premier, Suppliers, Distributors, and Internal Stakeholders to ensure successful contract launch
- Maintain working knowledge of Premier, OnHand, THR, and competitor GPO contracts and future pipeline
- Maintain GPO contract templates, standards, and documentation
- Manage implementation of GPO contract updates, amendments, and related changes
- Support identification of GPO contract portfolio opportunities
- Maintain tools, trackers, and workflows supporting GPO operations
- Manage membership communication and events (newsletters, education sessions, marketing)
- Support program value delivery activities and monitoring
- Participate in process improvement initiatives
- Understanding of healthcare contracting and pricing structures
- Strong project management and communication skills
- Highly organized, self-directed, and solutions-oriented
- Collaborative, team-focused with strong customer service mindset
- Texas Health Resources is seeking an experienced GPO Operations Manager to support onboarding, contract connections, relationship management, and program support for the OnHand GPO. The role partners with affiliate members, suppliers, Sales, Sourcing, and Account Management...SuggestedContract work
$117.6k - $161.7k
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