Desktop Support Technician

Key Responsibilities Swapping out the old hardware with new workstations. Collaborate with IT teams to develop and execute a comprehensive upgrade plan. Provide technical support and troubleshooting during the upgrade process. Document and communicate project progress, issues, and resolutions. Ensure compliance with security and data protection policies. Process and track orders. Collaborate with vendors and other stakeholders to resolve technical issues. Manage Depo operations, including order processing. Handle replacement machines for Windows 11 and coordinate equipment upgrades. Operate from the Depo located on the ground floor of the site. Additional Skills & Qualifications Proven experience in desktop support and Windows operating systems. Reviewing knowledge of Windows 11 features and compatibility requirements. Excellent communication and interpersonal skills. Documentation skills. Mac experience is a plus. Benefits Pay range: $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Location & Job Type Contract position based out of New York, NY. EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr Jobs via Dice