Supervisor - Revenue Services - Southfield Emergency - Full-Time - Days

Department: Emergency Department Location: Henry Ford Hospital – 16001 W 9 Mile Southfield, MI 48075 Schedule: Full Time (40 hours per week) Shift: Day Shift 9:00 AM – 5:30 PM Supervises and coordinates associates engaged in revenue cycle activities including but not limited to registration, admissions, insurance verification and cash operations. Develops and refines departmental procedures, productivity and quality to ensure operational effectiveness and efficiency. Establishes relationships with physicians, clinical staff and other departmental leaders. Education/Experience Required Associate's Degree or a minimum of three to four (3-4) years of revenue cycle experience including but not limited to billing, registration/insurance verification, point of service collection related experience is required. Two (2) years of progressively more responsible experience preferred. Comprehensive knowledge of a wide range of revenue cycle processes is preferred. Proficient knowledge of Microsoft Office products, Windows, and the Internet. EPIC experience preferred. Comprehensive knowledge of state and government billing standards as it relates to insurances for but not limited to, Motor Vehicle accidents, Workmen Compensation, Medicaid, Group Health Plans, BCBS and Medicare. Ability to create, analyze and interpret reports and spreadsheets. Must have the ability to independently organize and prioritize responsibilities; problem solve and implement solution-based ideas. Ability to interact with leadership, staff, patients, families, visitors and agencies of various social-economic backgrounds. Coach and mentor staff in a positive manner. Excellent written & verbal communication skills & strong facilitative interpersonal skills. Additional Information Organization: Corporate Services Department: Patient Access - HFPSH Shift: Day Job Union Code: Not Applicable #J-18808-Ljbffr Henry Ford Health