Case Management Assistant

Case Management Assistant II

Location: San Francisco, CA
Schedule: Full-Time | Onsite
We're seeking an experienced Case Management Assistant II to support a busy Care Coordination team within a leading healthcare organization in San Francisco. This is a non-clinical position focused on discharge planning, transition-of-care coordination, and skilled nursing facility admissions and intake.
Responsibilities

• Coordinate transition-of-care and discharge-related activities
• Assist with skilled nursing facility admissions and intake processes
• Communicate with healthcare providers, facilities, families, insurance contacts, and external vendors
• Gather, organize, and maintain required documentation and records
• Support timely patient placement and discharge efforts
• Navigate multiple priorities in a fast-paced environment
• Follow established workflows and escalate questions when appropriate
• Work independently while collaborating effectively with cross-functional teams

Required Qualifications

• High school diploma, GED, or equivalent
• At least 1 year of recent relevant experience
• Experience supporting healthcare operations, care coordination, or related administrative functions
• Strong computer skills, including word processing and electronic documentation
• Excellent verbal and written communication skills
• Ability to work independently with minimal supervision
• Strong organizational, prioritization, and multitasking abilities
• Ability to exercise sound judgment and seek guidance when needed

Preferred Qualifications

• Experience with skilled nursing facility admissions or intake
• Experience working in a skilled nursing facility or post-acute care environment
• Experience with insurance workflows or payer coordination
• Experience communicating with healthcare providers, facilities, families, and outside vendors

About the Role

This position supports the Care Coordination department by helping facilitate successful transitions of care and discharge planning. The role is primarily focused on skilled nursing facility admissions and intake rather than direct patient care. The ideal candidate will be highly organized, detail-oriented, and comfortable managing competing priorities while maintaining professionalism and accuracy in a fast-paced healthcare setting.
If you have experience supporting healthcare operations and enjoy coordinating care across multiple stakeholders, we'd love to hear from you.
Job Type & Location
This is a Contract position based out of San Francisco, CA.
Pay and Benefits
The pay range for this position is $28.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 28, 2026.
About Actalent


Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.



San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.



Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.