FRONT DESK RECEPTIONIST - 2pm - 10pm

YWCA Central Massachusetts

Job Title: Front Desk Receptionist Department: Front Desk Support

Reports to: Front Desk Coordinator Effective Date: 2/25/26

Schedule: Monday through Friday, 2 pm - 10 pm

Job Summary:

As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
Greets and directs public to various locations and meetings in the building.
Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

Required Skills/Abilities:

Computer literate, with working knowledge of Microsoft Office products
Detail-orientated, organized and self-motivated.
Excellent communication, people and customer service skills
Ability to prioritize and effectively handle multiple tasks

Education and Experience:

High School Diploma or equivalent
18 years or older

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Apply

Vacancy posted 4 hours ago

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