MSE Support - Nights (Manufacturing Assocaite)

MES Support Nights

Pay Rate Range: $30.00 - $33.00/hr. (DOE) Employment Type: Contract (Estimated 12 Weeks, Potential Extension) Schedule: 30 Hours Per Week | Night Shift (9:00 PM 5:00 AM) Location: Phoenix, AZ 85353 (100% Onsite)

Position Summary

The MES Support Nights position provides overnight support for the Manufacturing Execution System (MES) within a high-volume solar manufacturing facility. This role is responsible for helping keep production lines operational by responding to MES-related issues, supporting operators and production personnel, troubleshooting system concerns, and escalating more complex issues when necessary.

Key Responsibilities

• Provide overnight support for MES-related issues occurring on the production floor.
• Respond to system interruptions affecting manufacturing operations and assist in restoring normal production.
• Troubleshoot MES-related issues, including:
• Transaction failures
• Equipment connectivity concerns
• Label printing issues
• User access problems
• Support production operators with MES questions and system navigation.
• Monitor MES activity and identify issues that could impact production output.
• Escalate complex issues to appropriate support teams and assist in tracking issue resolution.

• Assist with manufacturing line startups and production changeovers.
• Support production operations by ensuring MES-related issues are addressed quickly to minimize downtime.
• Collaborate with Operations, Quality, Engineering, and IT teams to resolve manufacturing system concerns.
• Adapt to changing production priorities and support operational needs during off-shift hours.

• Document incidents, troubleshooting activities, and actions taken during the shift.
• Maintain accurate records related to MES support activities.
• Provide clear handoff communication to incoming shifts regarding unresolved issues or ongoing concerns.
• Report system issues and trends that may impact production performance.

• Follow all site safety, quality, and environmental procedures.
• Maintain compliance with established manufacturing standards and operating procedures.
• Promote a safe and organized work environment.

Qualifications

• Associate Degree required (Candidates with a High School Diploma may be considered if they possess strong MES experience and relevant technical qualifications).
• Experience working in a manufacturing, production, technical support, or MES environment.
• Basic troubleshooting and problem-solving abilities.
• Strong communication and interpersonal skills.
• Comfortable working independently during overnight shifts.
• Proficiency with computers, software applications, and basic system tools.
• Ability to work effectively in a fast-paced manufacturing environment.

• 34 years of experience supporting MES systems within a manufacturing environment.
• Experience supporting shop floor systems or manufacturing production lines.
• Familiarity with MES platforms such as:
• Rockwell FPTC
• Camstar
• Siemens Opcenter
• Basic SQL or database knowledge (highly desirable but not required).
• Familiarity with manufacturing equipment and PLC environments.
• Experience within solar, semiconductor, highly automated, or advanced manufacturing environments.

Work Environment

• Fast-paced solar manufacturing facility supporting 24/7 production operations.
• Frequent interaction with production operators, engineers, quality teams, and IT personnel.
• Primarily overnight support responsibilities.
• Fast-paced environment requiring strong prioritization and independent decision-making.
• May require extended periods of standing and walking throughout the manufacturing floor.

Tekberry, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Tekberry is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE).

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