Direct Mail & Postal Operations Coordinator

Job Description

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• Location: Miami, FL - Onsite, In-person
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• Schedule: Monday through Friday, 8:00am – 5:00pm
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About Solo Printing

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Solo Printing is a full-service print and direct mail provider specializing in high-impact, data-driven campaigns for healthcare, retail, and enterprise clients. We combine advanced production capabilities with deep postal expertise to maximize delivery efficiency and minimize costs for our clients.

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As we continue to grow, we’re looking for a Direct Mail & Postal Operations Coordinator to take ownership of the data-to-mail pipeline and postal strategy behind our campaigns.

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Position Overview

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The Direct Mail & Postal Operations Coordinator is responsible for managing the workflow between customer data intake and final mail induction, ensuring accuracy, compliance, and optimal postage outcomes.

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This role is heavily focused on data coordination, USPS compliance, and postage optimization . You will work cross-functionally with data processing teams, internal operations, and third-party logistics partners to ensure campaigns are executed efficiently and cost-effectively.

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Key Responsibilities

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Data & Workflow Management

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• Receive and review customer data files for direct mail campaigns
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• Collaborate with internal data processing teams to ensure proper formatting, cleansing, deduplication, and presorting
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• Validate data integrity and ensure readiness for production and mailing
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• Communicate with USPS personnel to resolve mailing and compliance issues
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USPS Compliance & Mail Preparation

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• Ensure all mail files and campaigns meet USPS regulations and requirements
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• Oversee proper mail classification, presort standards, and documentation
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• Stay up to date on USPS regulations, promotions and industry developments
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• Experience with Every Door Direct Mail (EDDM) campaigns and processes
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Postage Strategy & Optimization

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• Analyze and determine the most cost-effective postage strategies for each campaign
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• Maximize postal discounts through presort, commingling, drop shipping, and other techniques
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• Identify opportunities to reduce postage spend while maintaining delivery timelines
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Postage Statements & Documentation

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• Generate, review, and submit postage statements and required USPS documentation
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• Ensure accuracy in postage calculations and billing
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• Coordinate with USPS and internal teams on approvals and submissions
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• Prepare, review, and submit USPS Form 3607 and related postal documentation
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Logistics & Vendor Coordination

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• Work with third-party postal logistics and freight providers to optimize mail transportation and drop-shipping
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• Coordinate mail entry points (SCF and drop shipments) to reduce postage costs and improve delivery speed
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• Manage relationships with external mailing and logistics partners
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Cross-Functional Collaboration

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• Partner with client services and our production teams to align timelines and expectations
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• Provide guidance on mail strategy during campaign planning
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• Communicate proactively about potential issues, delays, or optimization opportunities
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Process Improvement & Reporting

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• Track postage costs, savings, and efficiencies across campaigns
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• Identify and implement process improvements in data flow, documentation, and logistics
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• Develop best practices for postal optimization and operational efficiency
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Qualifications

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Required

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• 2-4 years of experience in direct mail, mailing operations, or postal optimization
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• Strong knowledge of USPS regulations, classifications, and postage strategies
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• Knowledge of USPS bulk mail requirements, including mail piece design, weight and size specifications, addressing standards, IMb barcodes, presorting, NCOA, and CASS certification
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• Familiarity with postage statements, Mail.dat processing, and USPS documentation
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• Strong analytical and problem-solving skills
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• Excellent organizational and communication skills
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Preferred

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• Experience working with third-party postal logistics
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• Knowledge of postal software (e.g., BCC Mail Manager, USPS Gateway, Postal 1)
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• Background in high-volume direct mail environments
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• Understanding of data processing workflows for direct mail
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Key Traits for Success

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• Detail-oriented and highly accurate
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• Strong understanding of how to save money on postage
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• Proactive problem solver who anticipates issues before they happen
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• Comfortable working across teams and managing moving parts
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Why Join Solo Printing?

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• Be a key driver in optimizing one of the most critical cost centers in direct mail
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• Opportunity to shape and improve internal postal strategies
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• Work with a growing, fast-paced team serving high-volume clients
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• Competitive compensation and benefits
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Pay

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• Salary Range: $55,000 - $70,000 (Based on experience)
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• Signing Bonus: Eligible after 6 months of employment
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• Medical, Vision & Dental insurance
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• 401K Plan after 1 year of employment
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• Vacation & Sick Days
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• Opportunity for Growth
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