Mature Account Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Account Manager. This position will support the Structural Heart commercial business and will be based in San Juan, Puerto Rico.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.

• Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As an Account Manager you will promote and support Abbott Structural Heart through the development of strategies and plans to meet or exceed sales goals for assigned territory. 

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks. Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease. 

The Account Manager exhibits clinical competency, ensures patient centric focus, maintains high standards on clinical outcomes, effectively manages resource allocation, and builds strong relationships and collaborates with healthcare providers and administrative executives in therapy awareness efforts to gain mindshare. The Account Manager effectively navigates the hospital environment; influences buying decisions and negotiates contracts. Stays informed on market dynamics and competitive activity relative to therapy and continually identifies and evaluates market opportunities to strengthen and grow the Abbott footprint.

What You’ll Do

• Development and implementation of sales strategies and actions plan (weekly, monthly, quarterly) based on sales territory analysis to meet or exceed sales goals for assigned territory

• Evaluate market opportunities with Regional Sales Director and inform of market dynamics, competitive activity and any issues that arise

• Establish territory strategy and referral pathways to expand patient access and deliver procedural growth; effectively deploy clinical resources to manage the business and initiate therapy awareness activities

• Provide clinical case coverage, technical support, in-services programs and training to support physicians and staff; effectively direct physician behavior in a clinical setting

• Collaborate with diverse constituents and physicians within the center (interventionalists, echo cardiologists, sonographers, cardiac anesthesiologists, CV surgeons, catheter lab management, etc.) to generate referrals, procedure scheduling, and ensure good clinical outcomes for patients

• Meet with existing and potential clients to identify clinical needs, goals, and constraints related to patient care, and provide creative and feasible solutions. Build relationships in various hospital departments (Echo Lab, valve coordinator, surgery, purchasing, VP of cardiology, Hospital Administrator, etc.) and identify key decision makers to facilitate future sales

• Maintain focus, flexibility and agility while faced with challenging organizational objectives and ever-changing environment

• Remain compliant in ever-changing regulatory environment (internal and external); responding to internal and external compliance demands

• Have a clear understanding of the dynamic competitive landscape and build a proactive strategic plan to ensure goal attainment

• Maintain value to the customer, ensure skillset is viewed as being an expert in therapy and industry; proactively invest in professional development and remain relevant

• Some Travel may be required during training period.

Required Qualifications

• Bachelor's degree, in Life Sciences or Marketing is preferred.

• 3 – 7+ years of related work experience required (details below), medical industry preferred. Strong sales and clinical orientation, experience with products for use in interventional cardiology and cardiac surgery, familiarity with echo cardiology and other indirect imaging, also strongly preferred.

• Excellent written, verbal and interpersonal communication skills in Spanish and English.

• Digital skills, Microsoft office.

Preferred Qualifications

Previous experience in Medical Devices

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Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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The base pay for this position is $54,300.00 – $109,000.00. In specific locations, the pay range may vary from the range posted.]]><