Client Service Associate

Job Description

About Safra National Bank of New York

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Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Reserve and the Federal Deposit Insurance Corporation (“FDIC”). Headquartered in New York, with a branches in Florida, California & Massachusetts, representative offices in Brazil, Chile, Mexico and Panama, Safra National is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients, with focus on Latin America.

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Assistant Vice President – Private Banking

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Position Overview:

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The Assistant Vice President – Private Banking plays a key role in supporting high-net-worth clients by providing comprehensive banking and investment solutions. This individual will work closely with Senior Bankers to assist in managing client relationships, executing investment trades, and ensuring seamless delivery of private banking services. Responsibilities include facilitating account openings, supporting investment transactions, ensuring compliance with regulatory requirements, and coordinating closely with trading, investment, and operational teams.

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Key Responsibilities :

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Client Relationship & Private Banking Support

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• Work closely with Senior Bankers to provide customized financial solutions to high-net-worth clients, including banking and investment products.
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• Act as a key point of contact for clients, addressing inquiries related to accounts, securities transactions, and market updates.
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• Support the execution of client transactions across all relevant companies including Safra Bank, Safra Securities, LLC, and J.Safra Asset Management (collectively referred to as “PB Services”), as appropriate.
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• Maintain proactive communication with clients, ensuring a high level of service and identifying cross-selling opportunities for the institution’s PB Services that are consistent with all compliance policies.
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• Assist in preparing financial proposals, investment presentations, and customized reports for client meetings that are consistent with all compliance policies.
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Investment & Trading Support

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• Execute and facilitate client trades across equities, fixed income, structured products, FX, and other investment vehicles that are consistent with all compliance policies.
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• Monitor market conditions, provide investment insights, and support clients in implementing their trading strategies that are consistent with all compliance policies.
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• Collaborate with internal trading desks, and other professionals that may be offering PB Services to ensure efficient trade execution and best practices.
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• Assist in corporate actions, and investment-related reporting and disclosures for clients.
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• Ensure all trading and investment activities comply with internal policies and external regulations.
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Account Opening, Compliance & Due Diligence

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• Oversee the onboarding of new clients, ensuring proper documentation and compliance with KYC, AML, and other regulatory requirements.
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• Facilitate the account opening process for banking and investment accounts, coordinating with legal, compliance, and operations teams.
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• Conduct periodic client reviews to maintain updated risk profiles and ensure compliance with all appropriate regulations.
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• Stay updated on regulatory changes impacting private banking and investment activities, implementing best practices accordingly.
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Operational & Transactional Support

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• Assist in processing client transactions, including wire transfers, FX transactions.
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• Support the resolution of operational issues related to client investments, account management, and trade settlements.
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• Monitor client portfolios, ensuring accuracy in trade execution and alignment with investment mandates.
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• Collaborate with internal teams across banking, wealth management, and compliance to enhance client experience.
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Regulatory & Compliance Adherence

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• Ensure all investment and banking transactions align with regulatory frameworks, internal policies, and industry standards.
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• Maintain confidentiality and uphold data security standards in handling client information.
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• Work closely with compliance teams to address regulatory inquiries and implement risk management measures.
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Qualifications & Skills:

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• Bachelor’s degree in finance, Business Administration, Economics, or a related field. MBA or CFA preferred.
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• 3 years of experience in private banking, investment advisory, or trading support within a financial institution.
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• Finra Licensing (Series7)
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• Strong knowledge of banking products, investment strategies, financial markets, and trading execution.
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• Experience with equity, fixed income, structured products, FX, and alternative investments.
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• Excellent client-facing and relationship management skills, with the ability to communicate complex financial solutions.
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• Proficiency in Bloomberg, trading platforms, and Microsoft Office (Excel, Word, PowerPoint).
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• Strong attention to detail, organizational skills, and ability to work in a fast-paced environment.
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• Fluency in Portuguese is a must.
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Working Arrangement & Location:

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• Work Schedule: Full-time, on-site, 5 days a week.
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• Location: Aventura, Florida.
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Safra National Bank is an Equal Employment Opportunity