Service Appointment Coordinator

Service Appointment CoordinatorNaples, FLFull-TimePay based on experienceAt Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.As a Service Appointment Coordinator, you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.Responsibilities:Schedule and confirm service appointmentsManage appointment calendar and follow-up with customersAnswer phone calls and respond to emails regarding appointmentsCoordinate with service advisors and techniciansRequirements:Excellent communication skillsPrevious experience in customer service is a plusKnowledge of automotive service industry preferredAttention to detail and organizational skillsPrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsGermain Offers:Comprehensive Coverage & Health, Dental and Vision Insurance401(k) Savings Plan with Employer MatchPaid Vacation/Company HolidaysCompetitive Wage PlansOngoing Professional Development and Internal PromotionsCompany Outings and ActivitiesEmployee DiscountsWhether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.For immediate consideration, visit us at GermainCareers.com.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.