Administrative Coordinator, Student Affairs

Administrative Coordinator, Student Affairs

Provides overall administrative support to the School Dean/Associate Dean, faculty, staff and students. Works collaboratively with colleagues to achieve goals of the department, school, division and college.

• Researches, collects, and compiles data for reporting and information purposes
• Coordinates routine office procedures
• Assists in developing and submitting year departmental budgets
• Review/reconciliation of monthly departmental expenses, budget matters and procurement card transactions; Generates monthly budget reports
• Orders supplies, equipment, and prepares purchase requisitions
• Assists in the development of improved methods and procedures for unit support staff operations
• Provide exemplary customer service with a professional and engaging demeanor, in a high-volume environment
• Positively responds to students' inquiries in a timely manner
• Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate
• Develops strong working relationships with key departments and employees across the College and community
• Schedules departmental meetings, prepares meeting materials, takes and disseminates minutes
• Prepares and maintains confidential correspondence and documents
• Manages supervisor's calendar and schedules internal and external meetings
• Arranges travel plans and itineraries, compile documents for travel-related meetings and monitor travel budget lines
• Monitors Academic Affairs' faculty professional improvement travel funds
• Reviews, and updates faculty academic workload
• Works with faculty coordinators to coordinate and manage course schedule
• Facilitates division projects/programs, such as retention efforts, office hours and other projects which address student success
• Collaborates with other Administrative Coordinators as needed
• Attends administrative meetings as required
• Establishes and maintains general office files and records
• Engages in ongoing professional development to remain abreast of quality service best practices, trends, methods and principles
• Performs other related duties as assigned

Required Qualifications Education and Experience/Training

• Associate's degree
• Minimum for three years' experience providing administrative support

Knowledge, Skills and Abilities

• Extensive knowledge of the daily operations of an executive office
• Strong organizational and time-management skills
• Excellent interpersonal, oral, and written communication skills
• Ability to foster a team environment and work collaboratively
• Ability to research and analyze issues and develop solutions
• Produce accurate work product and have a high attention to detail
• Ability to manage multiple projects simultaneously in a deadline-driven environment
• Working knowledge of administrative support concepts, practices and procedures with the ability to use in varied situations
• Demonstrated basic project management skills
• Demonstrated proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to develop and maintain relationships with key contacts to enhance work flow and quality
• Sensitivity to respond appropriately to the needs of students and the community

Competencies

• Service Focus
• Communications
• Quality of Work
• Collaboration
• Adaptability
• Time Utilization
• Continuous Improvement

Preferred Qualifications

Bachelor's degree

Demonstrated experience with Banner System and other College-specific software

Demonstrated experience making sound decisions that affect a work unit or team

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.