Inside Sales Account Manager

A well-established manufacturers’ representative and distribution organization in the commercial products industry is seeking an Inside Sales / Account Management Representative to join its growing Kansas City team. This role is ideal for someone who enjoys building long-term client relationships, thrives in a collaborative environment, and has the ability to balance customer support, technical learning, and sales awareness within a fast-paced business. The company has built a strong reputation within its market and offers a close-knit, team-oriented culture with excellent long-term growth potential. Compensation Base salary in the $60K–$70K range Additional discretionary bonus opportunity Long-term advancement potential within the organization What You’ll Be Doing Support and manage existing customer accounts on a day-to-day basis Handle product requests, quoting activity, order coordination, and transactional support for clients Identify additional opportunities within existing projects through consultative conversations and proactive account management Work closely with outside sales representatives and internal teams to ensure a high level of customer service and responsiveness Utilize ERP systems and Excel for inventory tracking, data entry, and order management Learn industry terminology, products, applications, and customer processes to become a trusted resource for clients Assist in troubleshooting issues and helping customers navigate project-related challenges What We’re Looking For 1–2+ years of experience in account management, sales, customer service, or a related client-facing role Prior experience in industrial, manufacturing, plumbing, HVAC, mechanical, construction, or technical products is preferred, but not required Ability to learn technical concepts and communicate effectively within a specialized industry Strong attention to detail and organizational skills Self-motivated with the ability to manage multiple priorities in a deadline-driven environment Comfortable working collaboratively within a highly team-oriented office setting Proficiency with Microsoft Excel and comfort learning ERP or inventory management systems Team & Culture Join a stable and collaborative team consisting of experienced inside and outside sales professionals with long-standing customer relationships The majority of business is relationship management and account support rather than heavy cold prospecting Family-oriented culture with strong employee retention and a highly collaborative work environment Leadership is committed to helping employees grow into roles that align with their long‑term strengths and career interests Additional Information 100% in-office role with flexibility provided on an as-needed basis Strong opportunity for long-term growth and career development Excellent fit for someone looking to build a stable career within a relationship-driven technical sales environment #J-18808-Ljbffr