Senior Account Executive, Ticket Sales

Senior Account Executive, Ticket Sales

The Senior Account Executive, Ticket Sales will play an active role in executing the ticket sales strategy for MLV NorCal ahead of our 2027 launch. The ideal candidate has experience selling a variety of ticketing products, with a track record of exceeding sales goals in a fast-paced, entrepreneurial environment. This role will play a key part in building the MLV NorCal brand through season ticket and partial plan membership growth, and group ticket sales. This position reports to the Manager, Ticket Sales.

Primary Responsibilities - Ticket Sales and Business Development

• Generate ticket revenue through the sale of MLV NorCal ticket products, including season memberships, partial plans, and group tickets.
• Identify and develop new business opportunities through outbound prospecting, in-person meetings, networking events, stadium tours and other sales activities.
• Build and maintain relationships with local businesses, youth organizations, schools, volleyball clubs and community organizations to expand the MLV NorCal fan base.
• Sell group ticket packages to volleyball clubs, corporate partners, community organizations, and targeted groups.
• Manage client accounts and new business accounts to achieve or exceed sales KPIs for activity and revenue.

Client Service and Sales Operations

• Deliver a high level of customer service for assigned accounts, ensuring a positive fan experience throughout the season.
• Accurately track all sales activities, contacts, and pipeline opportunities within the CRM system.
• Maintain organized and timely follow-up with prospects and clients throughout the sales process.
• Perform additional duties as assigned in support of the Ticket Sales department and broader organizational goals.

Matchday and Community Engagement

• Promote MLV NorCal and professional volleyball through active community outreach, relationship-building and engagement initiatives.
• Support matchday operations by hosting clients, assisting with group experiences, prospecting new fans, and supporting hospitality areas.
• Represent MLV NorCal at community events, networking functions, and club initiatives to generate leads, strengthen relationships, and increase brand awareness.

Who You Are:

Required Skills / Knowledge:

• Comfortable working in a fast-paced, entrepreneurial, build-from-the-ground-up environment.
• Strong written and verbal communication, presentation, and interpersonal skills.
• Collaborative, team-oriented approach with the ability to work effectively across departments.
• Proficiency with CRM and ticketing systems.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed for home games, events, and other business activities.

Education and Experience:

• Minimum of 2 years of sales experience, preferably within sports, entertainment, or ticket sales.
• Demonstrated track record of meeting or exceeding revenue goals, preferably within a sports and/or entertainment organization.
• Bachelor's degree or equivalent combination of education and relevant experience preferred.

What You'll Gain & Why This Role is for You:

• The opportunity to help build the ticket sales function of a professional sports franchise ahead of its 2027 launch.
• A direct role in growing season memberships, partial plans, group sales, and the MLV NorCal fan base.
• The chance to build meaningful relationships across the Northern California business, youth sports, school, and community landscape.

Equal Employment Opportunity:

MLV NorCal provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MLV NorCal complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This position is not eligible for U.S. work authorization sponsorship.