Product Lead, Chronic Condition Management

Role Description

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

We are seeking a strategic, senior Product Lead to help mold and execute this vision. This is a senior individual contributor role -- someone who sets direction, writes strategy that moves executives and raises the bar for the product team around them.

The ideal candidate brings expertise at the intersection of consumer engagement and healthcare:

• Experience driving impactful behavior change in patients.
• Making complex workflows simple for clinicians and health coaches.
• Experience in adjacent areas like GLP-1 access.

This is a high-visibility, high-impact opportunity to shape a portfolio that can help millions of people manage chronic conditions and improve their long-term health outcomes.

Essential Duties and Responsibilities

• Own a product strategy and roadmap for a domain of Teladoc’s chronic condition management product suite.
• Define the problem space — proactively identify market opportunities, unmet member and client needs, and strategic gaps.
• Lead complex, high-impact initiatives end-to-end: from discovery and strategy through delivery and post-launch optimization.
• Serve as a player-coach: mentor and provide structured feedback to associate and mid-level PMs.
• Write crisp product strategy documents, business cases, and executive narratives that drive decisions.
• Establish KPIs; translate metrics and member outcomes data into roadmap priorities.
• Partner with Commercial to build B2B2C product experiences.
• Lead build vs. buy and vendor evaluation decisions (RFI/RFP).
• Present product progress, outcomes, and strategic recommendations to senior and executive leadership.
• Foster a team environment of learning, psychological safety, and high performance.

Qualifications

• 8+ years of product management experience, with demonstrated ability to operate at a senior/lead level.
• Track record designing engagement mechanics that translate into measurable behavior change and clinical outcomes.
• Domain experience in chronic condition management — including the clinical and regulatory landscape.
• Familiarity with medication access and reimbursement dynamics relevant to chronic care.
• Proven player-coach track record: has mentored PMs and raised the quality of product work across a team.
• Demonstrated ability to define ambiguous problem spaces and build consensus across stakeholders.
• Strong product craft: ability to independently write strategy docs, PRDs, and executive narratives.
• Comfortable with complexity and ambiguity; able to create clarity for an entire team.
• Excellent written, presentation, and verbal communication skills.
• Experience with Agile development methodologies and tools such as JIRA and Confluence.

Bonus Qualifications

• B2B2C experience at scale — delivering products that balance client needs with an exceptional member experience.
• Experience owning a product roadmap that directly contributes to a business unit’s P&L or revenue growth.

Compensation and Benefits

• Base salary range: $180,000 - $220,000.
• Eligible for a performance bonus and benefits (subject to eligibility requirements).
• Flexible Vacation Policy for rest, relaxation, and personal time.
• 80 hours of Paid Sick, Safe, and Caregiver Leave annually.