Front Desk Agent
BN Management Co
Hotel Desk Agent
Hotel Desk Agent Summary/Objective The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions
- Greets and welcomes guests.
- Assigns rooms and keys.
- Maintains room availability.
- Collects and distributes cash handling for hotel.
- Prepares bills and collects payment for visits.
- Assists in solving billing discrepancies.
- Answers inquiries regarding hotel area and services.
- Secures patrons' valuables in the safe.
- Provides suggestions of places to visit eat and shop.
- Answering phone is using correct brand verbiage.
- Maintains hotel records.
- Insure the safety of our guest's property assets; never open door for guest's who forgot their key (redirect them back to the front desk) Hilton PEP is helpful
Vacancy posted 17 hours ago
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