Commercial Sales Support Administrator

The Commercial Sales Support Administrator processes purchase orders from Multivac companies and converts them into sales orders for execution by Manufacturing and Engineering departments. The position acts as the primary contact for sales order entry and initial communication with sales companies for all produced items, while monitoring the order intake backlog and tracking delivery performance. Time Utilization: Normal business hours are 7:00am to 4:00pm. Essential Duties and Responsibilities Process orders via price control, order confirmation, credit notes, invoices, etc. to support the sales organization. Manage sales order dates for manufacturing, reporting, and sales document adjustments to match production dates, reporting as requested to Sales company. Process and monitor all sales orders, ensuring due dates align with sales order dates. Perform all SAP related tasks such as order and project creation, completion of purchase orders for film and trays, and RMA creation for repair orders. Convert orders into lead time and cost focused projects. Split orders if necessary to better align with production capacity and lead times. Create purchase orders for third party and Multivac equipment to support manufacturing of line projects as required and manage purchase order delivery dates for accurate production planning. Manage sales order documentation with sales companies, film suppliers, and third-party suppliers to support production. Request and ensure necessary customer testing materials are in-house when needed for equipment trials including film, trays or customer product. Track invoices and confirmations for all orders to ensure approval to ship is granted. Report on sales order priorities, due dates, lead times, quantities by model or type, and project margins. Report on work in process, backlog status, and the completion of all sales order documentation. Manage Concession Release process, ensuring all concession requests are completed before releasing to Logistics for shipment. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education / Experience Associate’s degree in business or related field and two years’ sales administration experience; or equivalent combination of education and experience. SAP (or equivalent MRP system) sales order processing experience required. Prior experience with forecast scheduling of customer equipment a plus. SAP experience a plus. Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Math Ability Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills Proficient in Microsoft Word, Excel, and Power Point. Proficiency with manufacturing related software and ERP systems required. Certificates and Licenses Current valid driver’s license and the ability to obtain a passport for travel as required by position. Supervisory Responsibilities No supervisory responsibilities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually loud. Physical Demands The employee must regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to sit, talk, or hear, and to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. #J-18808-Ljbffr Multivac