Office Clerk - Non-Merit

Salary: $18.91 - $28.84 Hourly
Location : Government Center at Drumcastle, 6401 York Road, Towson, MD
Job Type: NON-MERIT
Job Number: NM.102 06-26
Department: HHS/COMMUNITY HEALTH SERVICES
Opening Date: 06/08/2026
Closing Date: Continuous

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Health and Human Services, Bureau of Community Health Services.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.


List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties


Under general supervision, performs comprehensive clerical work in support of a County program or agency.

Examples of Primary Duties:

• Reviews, prepares, and processes records, forms, applications, and similar documents according to appropriate laws, rules, regulations, policies, or procedures.
• Reviews and processes applications, and issues licenses and permits for building, plumbing, electrical and other related development or improvement projects.
• Processes applications for permits for public gatherings, firearms registration, amusement concessions, and various other public activities requiring permits or licenses.
• Reviews and processes criminal justice documents and records which may include citations, warrants, and summonses.
• Retrieves, edits, and releases sensitive and confidential information according to established guidelines and procedures.
• Updates and maintains automated inventory systems. Prepares work orders, requisitions, vouchers, and other standard office forms.
• Codes, enters, and retrieves information using data entry devices.
• Operates office machinery, such as mimeograph machines, photocopiers, fax machines, and calculators.
• Updates and maintains filing systems, lists, log books and rosters.
• Answers routine inquiries from the public, or directs inquiries to proper agency.

Examples of Other Duties:

• Collects and compiles technical data and prepares summary statistics.
• Performs occasional light typing or word processing.
• Performs other related duties as assigned.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications


Possession of a high school diploma or an appropriate high school equivalency
plus
one year's general clerical experience.

(Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. Additional education may be substituted on a year-for-year basis for the required experience.)

Knowledge, Skills, and Abilities (Entry Level):

• Knowledge of office procedures and filing systems.
• Skill in operation of office machinery as listed in essential duties.
• Ability to communicate orally.
• Ability to read and comprehend simple instructions and documents.
• Ability to answer routine inquiries and to properly direct visitors, mail, or telephone calls.
• Ability to maintain files.
• Ability to follow County and departmental rules and regulations.
• Ability to learn automated office systems.
• Ability to follow directions.
• Ability to establish and maintain effective working relationships.

Knowledge, Skills, and Abilities (Full Performance):

• Knowledge of County rules and departmental regulations and procedures.
• Skill in operation of automated office systems.
• Ability to process information according to established guidelines. Ability to effectively deal with the public.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment

Physical and Environmental Conditions
The work among positions in this class varies, but most often involves frequent walking and standing, some lifting and carrying of objects of moderate weight.


Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.


Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
01


The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

• I have read and acknowledge the above instructions.

02


Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.

• I have read and acknowledge the above statement.

03


Select the type of driver's license you currently hold. Be sure you have provided your driver's license number, class and state in the previous section of this application.

• Commercial Driver's License equivalent to commercial, Class A Maryland Driver's License.
• Commercial Driver's License equivalent to commercial, Class B Maryland Driver's License.
• Commercial Driver's License equivalent to a Commercial Class C Maryland Driver's License with a Passenger Endorsement.
• Non-Commercial Driver's License equivalent to a non-commercial, Class C Maryland Driver's License.
• Provisional Non-Commercial Driver's License equivalent to a Provisional Non-Commercial, Class C Maryland Driver's License.
• Driver's License Learners Permit
• I do not have a driver's license.

04


Select the option that best describes your education and experience.

• Bachelor's degree.
• AA degree or 60 college credits.
• High School diploma or equivalent plus at least one years' general clerical experience.
• I do not meet the minimum qualifications for this position.

05



Customer Service - Many positions require working with clients or customers, either on the telephone or in person. Select the answer that best describes your experience.

• I have customer service experience; however, I am not interested in a customer service job
• I have customer service experience dealing with customers/clients in person
• I have customer service experience dealing with customer/clients on the telephone
• I have customer service experience dealing with customers both in person and on the telephone
• I have little or no experience dealing with customers/clients in person or on the telephone

06



Spreadsheets Select the choice that best describes your experience using Microsoft Excel or other spreadsheet software.

• Create & modify spreadsheets, create & modify formulas, format spreadsheets, enter & update data.
• Modify formulas, format spreadsheets, enter & update data in existing spreadsheets.
• Enter or update data in existing spreadsheets.
• Not applicable. No experience as described above.

07


Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation and a medical examination. Are you willing to accept these conditions of employment?

• Yes, I am willing to accept these conditions of employment
• No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government

08


The work among positions in this class varies, but most often involves frequent walking and standing, some lifting and carrying of objects of moderate weight.Are you willing and able to accept these conditions of employment?

• Yes
• No

Required Question