Inside Channel Account Manager

Who ESET is? We are a privately held, global digital security company, protecting billions of customers and thousands of companies worldwide. We believe in a positive digital future. This is reflected in how we do business and our commitment to managing our company in socially responsible and environmentally sustainable ways. Job Purpose Drive growth through ESET's channel partners and distributors by building strong, strategic relationships and identifying meaningful cross-sell and upsell opportunities. Own and actively manage a qualified pipeline within a defined territory or account portfolio, partnering closely with Channel Account Managers and Solutions Engineers to deliver impactful results and elevate partner success. What You'll Do Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required. Primarily deal with volume partners. Perform profiling of partners on a daily bases with aim to identify partners with potential and pass them to CAMs. Create the pipeline with your accounts with focus on existing business and upsell. Be able to accurately forecast revenue on a weekly and monthly basis. Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. Keep reseller and customer company information and all activities up-to-date in CRM system . Assist resellers in operation tasks to process Deal registration and Orders Achieve monthly and annual revenue and KPIs targets. Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. What You'll Have Bachelor’s degree in Cybersecurity, Information Technology, or a related field preferred; equivalent experience will be considered 2–5 years of experience in an inside sales role, ideally within the cybersecurity industry Must have experience working with SaaS solutions Highly detail-oriented with a strong sense of ownership and self-motivation Excellent communication skills with a consistent and proactive approach to follow-up What We Offer 401(k) matching Wellness and WFH Stipends Employee Assistance Program Health insurance Life insurance Paid time off Volunteer Time off opportunities Vision insurance Remote Working environments ESET is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected OTE for this position starts at $70,000. Additional benefits—such as health and wellness programs, performance bonuses, product discounts, holidays, and paid time off—are valued starting at $32,660 and may be offered in accordance with company plans. #J-18808-Ljbffr