Assistant Claims Branch Manager- Auto Liability

Role Description

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives.

Role specifics: 12 years of leading a team of commercial auto liability claims adjusters handling complex auto BI, PD and litigation claims.

• Jurisdictions: Nationwide
• Licenses: Nationwide
• Location: This role is eligible for fully remote work.

How you'll make an impact

• Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Licensing: Ensure appropriate licenses and/or certifications for employees.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Qualifications

• 12 years of leading a team of commercial auto liability claims adjusters handling complex auto BI, PD and litigation claims.
• Claims Background: Commercial Auto liability.
• Prior leadership experience: 8 or more years.
• Jurisdictional Experience: Open.

Requirements

• High School Diploma.
• Minimum of 12 years related claims experience.
• At least 8 years of supervisory experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of all team member related functions.

Benefits

We offer a competitive and comprehensive compensation package. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.

Other benefits include:

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.