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Administrative Specialist

$25.79 per hour

TeleSolv Consulting

Administrative Specialist - 578322

Department: Federal Services

Employment Type: Full Time

Location: Seattle, WA

Compensation: $25.79 / hour

Description

TeleSolv Consulting is seeking a detailoriented General Clerk III enabling you to have a Tier 4 Public Trust Background investigation.

This role will support the federal government and all applicants MUST be local to the Seattle, WA area.

Please Note:
To be considered for these positions, All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role.
MUST dress in professional business casual attire.
MUST have a reliable source of transportation.

The ideal candidate will manage records, assist with applicant processing, and perform a variety of administrative tasks in a fastpaced environment.


Responsibilities:
  • May greet and check-in applicants.
  • Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
  • Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
  • Notify the Government inspection staff of any information which could adversely affect a person's application for acceptance into the program.
  • Check applicant-supplied information by accessing government databases.
  • May need to escort applicants to designated locations
  • Provide performance reports.
  • Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
  • Schedule interview appointments in the Trusted Traveler Programs Internal.
  • Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
  • Assist the public with membership card activation.
Minimum Requirements:
  • U.S. Citizen.
  • Willing to go through an intense background check.
  • Active Tier 4 Public Trust, or the ability to obtain and maintain one.
  • High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
  • Two (2) years of general administrative experience with customer interface.
  • Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
  • Two (2) years of related undergraduate study may substitute for experience.
Vacancy posted 2 days ago
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