Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Customer Care Lead - Scale & Elevate Ops

United States Digital Space LLC

New York, NY
  • Remote job

United States Digital Space LLC is seeking a highly experienced Customer Service Manager to lead and scale its remote Customer Care team for a US-based e-commerce brand. This full-time role demands hands-on leadership, process design, and a focus on delivering an exceptional end-to-end customer experience in a direct-to-consumer environment. You will mentor specialists, optimize workflows, collaborate with Operations, Logistics, and Product, and monitor KPIs to drive improvements while #J-18808-Ljbffr United States Digital Space LLC

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Care Lead - Scale & Elevate Ops in New York, NY vacancy
  • $80k - $90k

     ...technology company based in Greenville, SC, is seeking a Customer Care Manager to lead the customer service department. You will be responsible for...  ...Coordinators. This role demands experience in leading remote teams, exceptional communication skills, and a commitment... 
    Remote work

    Tech24

    Greenville, SC
    2 days ago
  • Judi Health, LLC is seeking a remote Call Center Supervisor to lead a team of customer service professionals delivering healthcare benefits support in the United States. You will oversee daily operations, coach agents, and ensure adherence to procedures while promoting... 
    Remote job
    Shift work

    Judi Health, LLC

    Brooklyn, NY
    3 days ago
  • Cox is seeking a Lead Customer Care Specialist in the United States to lead and develop a team of Customer Care Specialists, delivering exceptional experiences across all contact channels. This role combines advanced technical support with continuous improvement and cross... 
    Suggested

    Cox

    Atlanta, GA
    1 day ago
  • MyRegistry.com is seeking a Call Center Customer Care Manager to drive exceptional service and...  ...in an onsite Seattle setting. You will lead a team, develop strategies, and partner...  ...across sales, marketing, and operations to elevate the customer experience. The role... 
    Suggested

    Universal Health Services

    Seattle, WA
    4 days ago
  •  ...is seeking a proactive Account Manager to lead strategic partnerships and drive long‑...  ...You will manage a book of business, retain customers under contracts, and expand services across...  ...handling, rapid issue resolution, and elevated client experiences across #J-18808-Ljbffr... 
    Remote job

    Recycle Track Systems

    Salt Lake City, UT
    17 hours ago
  • Raymond West seeks a results-driven Customer Service Care Manager to lead a team of CCMs and elevate service across all touchpoints. You will collaborate with District Service Managers and Sales Account Managers to address customer needs, analyze performance data, and... 

    Raymond West

    Portland, OR
    4 days ago
  •  ...Position Type: Full-Time, Remote Schedule: Monday-Friday...  ...Gear GoodBuy Gear is the leading recommerce platform for...  ...technology, and an exceptional customer experience. The Role We’re seeking a Customer Care Lead to own and elevate the customer experience... 
    Remote work
    Full time
    Monday to Friday

    GoodBuy Gear, Inc.

    Commercial Point, OH
    5 days ago
  • GoodBuy Gear, Inc. is seeking a Customer Care Lead to elevate the customer experience across all touchpoints, leading our Customer Care team and overseeing day-to-day operations at the Commercial Point warehouse. This hands-on leadership role requires ownership, decisive... 

    Good Buy Gear Inc

    Commercial Point, OH
    4 days ago
  • GoodBuy Gear, Inc. is seeking a Customer Care Lead to own and elevate the customer experience across all touchpoints. This hands-on leadership role will coach the Customer Care team, oversee daily support operations, and drive process improvements while balancing customer... 

    Good Buy Gear, Inc.

    Brooklyn, NY
    4 days ago
  • Quench USA, Inc. is seeking a Customer Care Supervisor to lead a team delivering exceptional customer experiences through proactive account management, issue resolution, retention support, and operational excellence. The role blends coaching with hands-on contribution... 

    Quench USA, Inc.

    King of Prussia, PA
    5 days ago
  • $72k - $78k

    Allstate Floral in Cerritos, CA is seeking a Customer Care Manager (CCM) to lead our on-site Customer Care team. You will coach staff, manage day-to-day service, process orders, returns, and resolve customer issues to keep customers happy. This role requires 3+ years of... 
    Work at office

    allstatefloralcareers

    Cerritos, CA
    1 day ago
  • NCSL International is seeking a Customer Care Supervisor for Vital Records to lead a high-performing call center team focused on First Contact Resolution and service quality. You will oversee daily operations, coaching, QA, and continuous improvement of processes, technology... 

    NCSL International

    Brooklyn, NY
    4 days ago
  • Renewal by Andersen is seeking a Customer Care Supervisor to lead a 10-15 person team in an in-office setting, focusing on accountability and delivering a best-in-class customer experience. You will coach staff, manage performance and partner with the Customer Care Manager... 

    Renewal by Andersen

    Portland, OR
    2 days ago
  • Galileo is seeking a Director, Implementation to lead the launch of healthcare partnerships at scale. This remote role involves managing multiple complex implementations and ensuring operational success through collaboration with various teams. The ideal candidate has... 
    Remote work

    Galileo

    Chicago, IL
    2 days ago
  • $160k - $200k

    Galileo is seeking a Director of Implementation to lead complex healthcare partnerships and drive operational excellence. This remote role requires extensive experience and expertise in managing large-scale client implementations. The ideal candidate will possess strong... 
    Remote work

    Galileo

    Minneapolis, MN
    2 days ago
  • PlayCore in Carrollton, GA is seeking an experienced Customer Care Manager to lead a 15-20 person in-house team, drive customer satisfaction, and coordinate with ERP NetSuite and 3CX software. The role requires strong leadership, project management, and proficient use of... 

    PlayCore

    Carrollton, GA
    3 days ago
  • PlayCore Holdings, Inc. in Carrollton, GA is seeking an Assistant Customer Care and Shipping Manager to lead the customer care and shipping functions, ensure on-time fulfillment, and drive service excellence. You will supervise 15-20 staff, coordinate with manufacturing... 

    PlayCore Holdings, Inc.

    Brooklyn, NY
    3 days ago
  • $28 per hour

    ## Senior Customer Care Training Lead, PSAApplylocations: Santa Ana, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR1039...  ...environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Work at office
    Worldwide
    Flexible hours
    Shift work
    Afternoon shift

    Collectors Holdings, Inc.

    Brooklyn, NY
    3 days ago
  • Amcor in Indianapolis is seeking a Senior Customer Care Representative to lead, coach and develop the customer care team, ensuring friendly, timely, and accurate handling of orders from receipt to invoicing. The role requires strong written and verbal communication, the... 
    Remote job

    Amcor Flexibles, LLC

    Indianapolis, IN
    2 days ago
  •  ...the roadmap and vision of our company. About The Role As a Customer Engineering Lead, you’ll manage the customer-facing arm of our engineering...  ...growth environment where you'll need to balance building for scale with solving immediate partner needs You lead with empathy... 
    Remote job
    Work at office
    Immediate start
    Work from home
    Flexible hours

    Rain

    New York, NY
    4 days ago
  • $15 - $25 per hour

     ...Job Description Job Description CUSTOMER CARE TEAM Lead and Associate Opportunities Healthy Dogma | Oxford, Michigan Healthy Dogma...  ...onsite in Oxford, with remaining approved hours worked remotely ~$15–$25 per hour, based on relevant experience ~ No benefits... 
    Remote work
    Hourly pay
    Work at office
    2 days per week
    3 days per week

    Healthy Dogma II, LLC

    Oxford, MI
    10 days ago
  • Nick Albernas State Farm is seeking a service-oriented Customer Care Manager who leads with empathy, organization, and accountability. This remote role supports policyholders, handles billing and renewals, and drives retention through proactive outreach. The ideal candidate... 
    Remote job
    Part time

    Albernasinsurance

    Brooklyn, NY
    3 days ago
  • Raymond West is seeking a passionate leader to elevate our customer experience by guiding a team of Customer Care Managers and working with District Service Managers and Sales Account Managers to proactively address customer needs. This role requires close collaboration... 

    Raymond-West-

    Ontario, CA
    3 days ago
  • A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations...  ...The ideal candidate has over 2 years of experience in remote team management and is proficient in tools like Slack... 
    Remote work
    Full time

    OperationsArmy

    New York, NY
    1 day ago
  • GT Ecom is seeking a Customer Service/Operations Manager to scale our customer experience operations and strengthen processes. The role fits someone with...  ...collaboration, and building scalable CS workflows. This is a remote role with opportunities to influence global customer... 
    Remote job

    GT Ecom

    New York, NY
    17 hours ago
  • Bastion is seeking a Senior Manager, Customer Support Operations to build and run the customer...  ...in the US, with preference for NYC but remote work is allowed nationwide. You will...  ...from day one. This hands-on role requires scaling support, shaping processes, and partnering... 
    Remote work

    Bastion

    New York, NY
    3 days ago
  • $65k - $80k

     ...Customer Success Lead CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA...  ..., and employers to scale the way they deliver...  ...However, we will consider remote candidates located in...  ..., Clinic Director, Ops Manager, Client... 
    Remote work
    Shift work

    CentralReach

    United States
    2 days ago
  • Burlington Stores, Inc. is seeking a Customer Experience Lead to drive a positive shopping experience and front-end operations on a hands-on leadership team. You will guide associates, manage checkout flow, and ensure the sales floor is organized and ready to serve customers... 

    Burlington Stores, Inc.

    Ledgewood, NJ
    2 days ago
  •  ...Operations Analyst to join our growing team. This foundational role places you among our first ops hires, giving you ownership and direct impact on how we serve customers and scale internal processes. This hybrid role sits at the intersection of Customer Success and... 

    Puck

    San Francisco, CA
    2 days ago
  •  ...lose. Teams at Ramp, Notion, and leading AI labs use Juicebox to power...  ...hiring, alongside 5,000+ customers from early-stage startups to Fortune...  ..., lifecycle automation, and scaled programs that drive adoption,...  ...Customer Marketing, CS Strategy & Ops, Growth, or a CS leadership... 
    Work at office

    Juicebox

    San Francisco, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Care Lead - Scale & Elevate Ops. Be the first to apply!