Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Ops-Driven Customer Success Lead

Puck

Puck is seeking a sharp, detail-oriented Operations Analyst to join our growing team. This foundational role places you among our first ops hires, giving you ownership and direct impact on how we serve customers and scale internal processes. This hybrid role sits at the intersection of Customer Success and Product Quality, ensuring the platform is bug-free while helping customers achieve their hiring goals. #J-18808-Ljbffr Puck

Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Ops-Driven Customer Success Lead in San Francisco, CA vacancy
  • $230k - $260k

     ....Notinos (our employees) are customer zero in bringing this future...  ...About the Role:The CX Strategy & Ops Lead is responsible for designing...  ...in customer support and success strategy and operations.3+ years...  ...to analyze data and make data-driven syntheses, diagnose and scope... 
    Suggested
    Local area

    Notion Labs

    San Francisco, CA
    4 days ago
  • $260k

    Anthropic is seeking a Success Programs Manager to lead innovative customer programs that leverage AI. The ideal candidate will have 6-8+ years of experience in Customer Success, a proven record in driving measurable outcomes, and a hands-on approach to using AI tools.... 
    Suggested

    Menlo Ventures

    San Francisco, CA
    11 hours ago
  •  ...traditional, site-based research. We're a mission-driven company, focused on lowering the...  ...in this function. You'll define what customer success means at Alethios, reporting directly to...  ...end: study startup, go-live, and study ops. Day-to-day, that means working directly... 
    Suggested
    Work at office

    S27a

    San Francisco, CA
    1 day ago
  •  ...Juicebox Customer Success Role Juicebox is on a mission to help teams win...  .... Teams at Ramp, Notion, and leading AI labs use Juicebox to power...  ...Marketing, CS Strategy & Ops, Growth, or a CS leadership role...  ...like. ~ Analytical and data-driven, with a track record of... 
    Suggested
    Work at office

    Juicebox

    San Francisco, CA
    2 days ago
  • $230k - $260k

     ...About The Role The CX Strategy & Ops Lead is responsible for designing and executing the customer support strategy to ensure that...  ...in customer support and success strategy and operations. 3+ years...  ...to analyze data and make data‑driven syntheses, diagnose and scope problems... 
    Suggested
    Local area

    Notion

    San Francisco, CA
    2 days ago
  •  ...Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible...  ...Manager who will roll up their sleeves and lead a team from inside the trenches. As a...  ...across their organization to make data-driven business decisions. Chris Harrison: Co... 
    Flexible hours

    Zensors

    San Francisco, CA
    4 days ago
  •  ...products, so they can build better ones.We are expanding our smart and driven team and would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping... 
    Work experience placement
    Local area
    Remote work
    Flexible hours
    Shift work

    GrabJobs

    San Francisco, CA
    1 day ago
  •  ...result, risk is offloaded to the customer using fixed-price long-term contracts...  ...a hands-on Customer Support Lead to own day-to-day customer support and success - the team, the tooling, and the...  ...automate the repeatable parts. Use AI-driven tooling (sentiment analysis,... 
    Long term contract
    Contract work
    Fixed term contract
    Live in
    Work at office
    Local area
    Visa sponsorship
    Shift work

    Doist

    San Francisco, CA
    3 days ago
  •  ...opportunity to build a world-class, systems-driven support function from the ground up. You'...  ...-end support experience - from the first customer touch to durable systems that make...  ...experience in customer support, customer success, or technical support at a software company... 
    Local area
    Shift work

    Flux Protocol

    San Francisco, CA
    3 days ago
  •  ...Customer Support Lead We run GPU and AI infrastructure for enterprise customers, and support is...  ...to own day-to-day customer support and success - the team, the tooling, and the...  ...automate the repeatable parts. Use AI-driven tooling (sentiment analysis, automated... 
    Live in
    Work at office
    Local area
    Visa sponsorship
    3 days per week

    The San Francisco Compute Company

    San Francisco, CA
    2 days ago
  • Customer Success Lead Department: Sales & Service Employment Type: Full Time Location: San Francisco / Boston Description We’re looking for a...  ...and should look like. You understand that customer success is driven by results and a commitment to pushing the envelope further... 
    Full time
    Work at office

    Recentive Analytics Inc.

    San Francisco, CA
    22 hours ago
  • $175k - $210k

    About The Role The Customer Marketing Lead will be responsible for building and executing customer...  ...including the ability to communicate data-driven recommendations simply and...  ...teams to deliver on goals Ability to successfully prioritize, balance multiple projects... 

    Socure

    San Francisco, CA
    22 hours ago
  •  ...execution-focused, highly methodical Growth Marketing Operations lead to build and operate rapid-experimentation programs. You will own...  ...cadence, collaborating with embedded marketing BDRs and the Marketing Ops team. Responsibilities include hands-on implementation of... 

    SmithRx

    San Francisco, CA
    1 day ago
  • $110k - $170k

     ...About Hive Hive is the leading provider of cloud-based AI solutions to understand,...  ...-trained AI models, serving billions of customer API requests every month. Hive also offers...  ...a talented cross-functional Customer Success Lead to cultivate strategic account relationships... 

    Hive

    San Francisco, CA
    21 hours ago
  • $99.5k - $214.4k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action....  ...to level-up your career at the company leading workforce transformation in the agentic...  ...role, you will help customers navigate AI-driven transformation by aligning business... 
    Full time

    Salesforce

    San Francisco, CA
    2 days ago
  • A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots... 

    FleetWorks

    San Francisco, CA
    1 day ago
  • Own Bond's customer relationships from day one. We're looking for a hungry Customer Success Lead to own the entire post‑sale experience: from onboarding and activation to retention and expansion. You'll work directly with the founders, talk to exceptional CEOs and executives... 
    Night shift

    BOND (YC X25)

    San Francisco, CA
    11 hours ago
  •  ...been good. We hope you will join us. The Role You'll own the customer relationship from activation through renewal. Onboarding : Voice...  ...a playbook. What We're Looking For 3+ years in customer success, account management, or similar Comfortable with technical products... 

    aqua-voice

    San Francisco, CA
    1 day ago
  •  ...****@*****.***) sharing their resume and a short blurb about their interest in the position. The Role: We’re hiring a Customer Success Lead to build and scale the infrastructure that powers every post-quote customer interaction — from onboarding to retention,... 
    Full time

    Stand

    San Francisco, CA
    3 days ago
  • $108.47k - $162.7k

     ...people with an exceptional experience, better access to information and services, and a lower total cost of careWe are seeking a Customer Success Lead to join our Customer Success team focused on our most important clients. These accounts leverage both our digital and... 

    Castlight Health, Inc

    San Francisco, CA
    22 hours ago
  • Aqua Voice is seeking a Customer Success Manager in San Francisco to own customer relationships from activation through renewal. The role entails onboarding users, monitoring usage patterns, and pursuing expansion opportunities. We're looking for someone with 3+ years... 

    Aqua Voice

    San Francisco, CA
    1 day ago
  • Jobtailor is seeking a senior lifecycle marketing professional to own and optimize the end-to-end customer journey for a B2B SaaS product in San Francisco. You will audit campaigns, align stakeholders on A/B test roadmaps, and drive outbound efforts with targeted messaging... 

    Jobtailor

    San Francisco, CA
    4 days ago
  •  ...how they work. You're the person who gets customers there: from a curious signup to someone...  ...templates. Run training that sticks and scales. Lead live trainings, office hours, and...  ...role if you... Have experience in customer success, enablement, onboarding, solutions/... 
    Work at office

    Town.com, Inc.

    San Francisco, CA
    4 days ago
  • Solutions & Customer Success Lead — AI Systems / Infra What if you could own customer success for cutting‑edge AI systems — guiding teams through on‑premise deployments, developer cloud onboarding, and high‑stakes POCs? Our client — a next‑generation AI infrastructure... 
    Full time

    Acceler8 Talent

    San Francisco, CA
    11 hours ago
  • Windfall recherche un Customer Success Manager pour agir en tant que conseiller stratégique auprès des clients, en optimisant leur expérience avec nos solutions. Vous serez responsable de l'ensemble du cycle client, de l'intégration à l'expansion, tout en contribuant à... 

    Windfall

    San Francisco, CA
    11 hours ago
  • Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success program. As Cambio’s Customer Success Lead, you will own the end-to-end experience for our enterprise real estate customers. You will be responsible for... 

    Cambio

    San Francisco, CA
    3 days ago
  •  ...This is the founding Client Success role. It is not a relationship...  ...Who you are ~7+ years in customer success, account management,...  ...founders, YC alumni, and mission-driven builders operating at the...  ...Forerunner, led our Series A) ~8VC (leading health and bio investor) ~... 
    Relocation
    Visa sponsorship

    Superpower

    San Francisco, CA
    a month ago
  • $99.5k - $214.4k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action....  ...to level-up your career at the company leading workforce transformation in the agentic...  ...role, you will help customers navigate AI-driven transformation by aligning business... 

    Salesforce

    San Francisco, CA
    1 day ago
  • Affinity is building a world-class Customer Success organization and seeks a CS Operations Manager to drive scale, insights, and processes...  ...emphasizes strategic roadmaps, health scoring, forecasting, and data-driven decisions with a hub-hybrid model in San Francisco or New... 

    jobr.pro

    San Francisco, CA
    4 days ago
  • $100k - $150k

     ...training datasets, and AI model evaluation. Our customers include data suppliers, frontier AI labs,...  ...we're looking for a Customer Operations Lead to own the human layer that makes those...  ...role at the intersection of customer success, operations, and process building. You'll... 
    Contract work
    For contractors
    Remote work
    Relocation
    Visa sponsorship

    CLERA

    San Francisco, CA
    22 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Ops-Driven Customer Success Lead. Be the first to apply!