Administrative Specialist

Overview We are a fast-growing Chicago-based pet care company seeking a detail-oriented Administrative Specialist to join our Roscoe Village office team. This is a hands-on, fast-paced role supporting daily operations, client communication, and scheduling for a large team of field professionals. The ideal candidate is organized, calm under pressure, and takes pride in accuracy and follow-through. You will work closely with the office team to coordinate schedules, assist clients, manage administrative tasks, and help ensure a smooth experience for both clients and staff. If you enjoy problem-solving, staying organized, and contributing meaningfully to a growing business, this role offers the opportunity to make a real impact every day. Location & Schedule Based in Roscoe Village Must live within 10 miles of Belmont & Damen and have your own car Monday–Friday, 9:00am–5:00pm Participation in rotating evening, weekend, and holiday on-call coverage required Occasional extended hours during peak-demand periods Key Responsibilities Respond to client inquiries and billing questions Support onboarding of new clients, including virtual and in-home meet-and-greets Communicate with field staff regarding schedule changes General office and administrative support Requirements Prior administrative or operations experience in a small business environment Excellent phone, email, and business writing skills Strong attention to detail and accurate data entry skills Ability to multitask and prioritize effectively Proficiency with Google Docs and Google Sheets; comfort learning new software Minimum typing speed of 25 WPM (30+ preferred) Salary: $32,000–$40,000 annually, depending on experience Optional benefits after 30 days, including Illinois Secure Choice IRA and Aflac supplemental insurance options #J-18808-Ljbffr greenPAWSchicago