Manager, Learning and Development

At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond. It starts with our people, which is why we need a Manager, Learning & Development to join our team and lead the development of BCLP's management and leadership capability across Global Business Services and Paralegal populations. As a newly created role, this position will be responsible for building a comprehensive management curriculum from the ground up, establishing development pathways that enable leaders to effectively manage performance, develop talent, and create high-performing teams. The role will also shape broader professional development offerings that support career growth, operational excellence, and business performance. Key Responsibilities Lead the development and implementation of the firm's learning and development strategy for Global Business Services professionals and Paralegals, aligning initiatives with firm and business priorities. Design and build BCLP's management and leadership development curriculum from the ground up, creating structured learning pathways for new, experienced, and senior managers. Partner with Global Business Services leaders to identify management capability gaps and develop learning solutions that strengthen leadership effectiveness, employee engagement, and team performance. Design and deliver engaging learning experiences focused on core management skills, including coaching, feedback, performance management, communication, delegation, and talent development. Develop broader learning pathways for Business Services and Paralegal populations, covering professional effectiveness, collaboration, client service, commercial awareness, and career development. Conduct needs analyses and use business and talent data to inform program priorities, curriculum design, and continuous improvement efforts. Build strong partnerships with business leaders and subject matter experts to ensure learning solutions address evolving business needs and support organizational goals. Source and manage external learning providers, facilitators, and content partners, ensuring high-quality delivery and value for investment. Measure learning effectiveness and use participant feedback, stakeholder input, and business outcomes to evaluate impact and refine programs. Collaborate with colleagues across the People Team to align learning initiatives with broader talent, performance, and career development strategies. Exceptional facilitation and presentation skills, with the ability to engage and influence manager, leader, and professional audiences. Strong learning design and curriculum development capability. Excellent stakeholder management and relationship-building skills, with the confidence to partner effectively with senior leaders. Strong consulting and needs-analysis skills, with the ability to diagnose capability gaps and recommend appropriate development solutions. Excellent written and verbal communication skills. Commercially minded and results-oriented, with the ability to align learning initiatives to business objectives. Strong project management and organizational skills, with the ability to manage multiple priorities and deliver high-quality outcomes. Proactive, innovative, and self‑motivated, with a continuous improvement mindset. Collaborative and client‑service focused. Trustworthy with the ability to handle confidential information. Ability to operate effectively in a global, complex, and evolving HR environment. Strong commitment to fostering an inclusive, high-performance culture. Experience & Knowledge 5–8 years of experience in learning and development, leadership development, talent development, or a related field, preferably within a professional services environment. Proven experience designing and implementing management and leadership development programs. Experience building learning curricula, development pathways, or capability frameworks from concept through implementation. Experience partnering with senior leaders to identify capability gaps and develop practical learning solutions. Experience managing teams and developing employees, allowing for practical insight into the challenges of leadership, performance management, coaching, and employee engagement. Strong knowledge of adult learning principles, instructional design, and learning measurement methodologies. Experience managing external learning providers and development partners. Coaching certification, psychometric accreditation, or leadership coaching experience is desirable. Familiarity with digital learning platforms is desirable. At BCLP we understand the value of a workforce with diverse perspectives and experiences, and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our robust client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio‑economic status, political belief, disability or any other applicable protected characteristic. Signee to the United Nations’ Global LGBTQ* Standard of Conduct for Business Named by Stonewall as a “Top Global Employer 2025” BCLP has received a top score in the HRCF’s Corporate Equality Index for 19 years. On the 2023-2024 index we scored 95%. BCLP is an equal employment opportunity employer. The Firm strictly prohibits discrimination against any applicant or employee based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth, lactation or medical conditions related thereto), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Firm also strictly prohibits harassment of applicants or employees based on any protected class or status. The Firm complies with all applicable federal, state and local laws respecting applications for employment, including consideration of unemployment status in making hiring decisions. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state law. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on BCLP. Please inform the Firm's personnel representative if you need accommodation to assist in completing this application or to otherwise participate in the application process. Notice of E-Verify Participation & Right to Work #J-18808-Ljbffr