Receptionist

Park View Receptionist Job Summary We are seeking a friendly and organized Receptionist to join our team at Park View in Chicago, Illinois. As a receptionist, you will be the first point of contact for patients, families, and healthcare professionals, providing exceptional customer service and ensuring a smooth transition for our residents. If you are a motivated and dedicated individual with excellent communication skills, we encourage you to apply for this rewarding PART_TIME opportunity. Responsibilities Greet patients, families, and healthcare professionals in a professional and courteous manner Answer and direct phone calls, take messages, and respond to inquiries Maintain accurate and up-to-date records, including patient files and correspondence Monitor and respond to patient requests and concerns, escalating issues to the appropriate staff members as necessary Assist with scheduling appointments, tests, and treatments, and coordinate with healthcare providers and vendors Provide administrative support to the care team, including preparing reports, charts, and other documents Maintain confidentiality and adhere to HIPAA regulations Perform other administrative tasks as needed, such as filing, photocopying, and data entry About the Role At Park View, we take pride in being a leader in providing rehab and skilled nursing care following a hospital stay. Our goal is to reduce the instance of re-hospitalization and return a resident to their optimum level of health, physical function, and independence. As a Receptionist, you will play a vital role in supporting our mission by providing exceptional customer service and administrative support to our care team. Requirements 0 years of experience in a healthcare setting preferred, but not required High school diploma or equivalent required Excellent communication and organizational skills Ability to work in a fast-paced environment and prioritize tasks efficiently Proficiency in Microsoft Office and electronic medical records systems Strong attention to detail and ability to maintain confidentiality #J-18808-Ljbffr