Financial Aid Analyst/Specialist

Job Description

Job Description

We are looking for a Financial Aid Analyst/Specialist to support prospective students and their families as they navigate funding options and eligibility requirements in Miramar, Florida. This contract position has the potential to become permanent, is fully onsite, and offers the opportunity to play a key role during a high-volume enrollment period while partnering closely with the admissions team. The ideal candidate brings strong client-facing skills, sound administrative judgment, and a background in financial aid, accounting, or related financial support services.

Responsibilities:
• Guide prospective students and family members through financial aid processes, explaining available options, timelines, and eligibility criteria in a clear and supportive manner.
• Respond to a high volume of inquiries with professionalism, delivering timely assistance and accurate information throughout the student funding journey.
• Review financial aid-related documentation for completeness and accuracy while maintaining organized records and administrative follow-through.
• Collaborate with admissions staff to align student support efforts and help ensure a smooth transition from application through financial planning.
• Provide individualized advising to help students understand funding responsibilities, next steps, and required materials.
• Maintain consistent in-office availability for a regular schedule, including one later weekday shift each week and one Saturday per month.
• Support seasonal workflow demands by managing multiple student cases at once without sacrificing service quality or attention to detail.• At least 2 years of experience in financial aid, student services, accounting support, or a related administrative function.
• Demonstrated strength in customer service, with the ability to communicate effectively with students, families, and internal teams.
• Familiarity with financial documentation, eligibility review, or other finance-related processes is strongly preferred.
• Ability to work in an onsite environment in Miramar, Florida.
• Strong organizational skills with the ability to prioritize tasks effectively during busy periods.
• Comfortable working collaboratively with cross-functional partners, particularly admissions personnel.
• Proficiency in administrative oversight, record handling, and day-to-day coordination of student support activities.