Family Care-Service Coordinator

Conduct service coordination functions for a defined caseload of individuals in specialized programs Facilitate the Person Centered Planning process with supported individuals Conduct assessments and develop comprehensive Person Centered Support Plans and backup plans Interface with Medical Directors and participate in interdisciplinary care rounds Engage members’ circles of support and manage physical health, behavioral health, and long-term services and supports needs Perform face-to-face program assessments using predefined tools and questions Apply motivational interviewing techniques for evaluations, coordination, and management of waiver, behavioral health, and physical health needs Identify potential clinical healthcare needs and gaps in care Coordinate cases as the single point of contact with clinical healthcare management and interdisciplinary teams Manage non-clinical needs of members with chronic illnesses, comorbidities, and disabilities Document members’ short- and long-term service and support goals with their chosen care teams Mentor, train, or serve as a subject matter expert or preceptor for new staff Participate in process improvement initiatives Submit utilization and authorization requests with supporting care-plan documentation Report critical incidents to internal and external parties, including state and county agencies Assist with appeals, fair hearings, member grievances, and state audits Requirements BA/BS degree Minimum of 2 years of experience working with a social work agency Equivalent combination of education and experience may be accepted Ability to travel to the worksite and other locations as necessary Comfortable using technology preferred Assisted living or social work experience preferred Waiver experience preferred BA/BS in a healthcare-related field preferred Core Competencies Demonstrates expertise in conducting assessments and developing Person Centered Support Plans while coordinating care for individuals with complex health needs. Proficient in applying motivational interviewing techniques and engaging interdisciplinary teams to enhance service delivery. Highest-signal resume keywords Person Centered Planning Motivational Interviewing Case Coordination Social Work Experience Healthcare Management ATS Optimization Keywords Hard Skills Assessment Development Person Centered Support Plans Utilization Management Care Plan Documentation Process Improvement Soft Skills Mentoring Communication Interpersonal Skills Industry Keywords Chronic Illness Management Behavioral Health Waiver Experience Assisted Living Social Work Agency Tools & Technologies Assessment Tools Technology Proficiency #J-18808-Ljbffr Jobtailor