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Remote AI-Driven CSM for Mid-Market SaaS

Portside

Austin, TX
  • Remote job

Portside, a cloud‑based software provider for the global aviation industry, is seeking a Customer Success Manager to own a mid‑market book with a digitally led onboarding, cadence, renewal, and expansion strategy. You will collaborate with Sales, Product, Marketing, and Support, using health and usage data to prioritize touchpoints and resolve escalations. A proven track record in tech‑enabled CS and data‑driven decisions is required. #J-18808-Ljbffr Portside

Vacancy posted 2 days ago
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