Service Advisor

Benefits:

Dental insurance

Flexible schedule

Paid time off

Free food & snacks

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job Summary

We are looking for a Dealership Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities,

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

Two years of experience as an automotive service writer or service advisor is preferred

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred

About Us:

Tower Auto Sales is a Family run dealership. We have been serving the Schenectady, NY community for over 35 years, providing exceptional service. Our customers love us for our integrity and commitment to their satisfaction, while our employees appreciate a supportive work environment that fosters growth and teamwork. We are continuing to grow so teamwork means so much to us. We look forward to meeting you!