Senior Operations Manager-Saint Louis MO

Senior Operations Manager-Saint Louis MO

Missouri Saint Louis - Maryland Heights, MO 63043

Description

Are you a strategic leader passionate about making a meaningful impact in Emergency Medical Services (EMS)? Join MMT Ambulance as a Senior Operations Manager and help shape the future of EMS in your community. We're growing and seeking an experienced leader to oversee field operations. As a people-focused company, we are looking for leaders who inspire their teams, improve operational efficiency, ensure high-quality care and foster a culture of accountability and continuous improvement.

As a Senior Operations Manager, you will:

• Lead and mentor field leaders and staff to ensure alignment with organizational goals.
• Monitor performance metrics and implement strategies to boost productivity and reduce costs.
• Oversee staffing, scheduling and training to maintain a high-performing team.
• Enforce quality assurance standards and ensure compliance with EMS protocols.
• Build strong relationships with internal and external stakeholders to strengthen partnerships, enhance service delivery, and ensure compliance.
• Manage budgets and respond to operational challenges with confidence and clarity.

What You Bring

• 5-7 years of EMS experience as an EMT or Paramedic
• Proven ability to lead teams, manage resources and drive operational excellence.
• Strong communication, problem-solving and decision-making skills.
• Experience with performance tracking, quality assurance and budget oversight.
• Ability to thrive in a fast-paced, high-stakes environment.
• Certified EMT or Paramedic license (state-specific); NREMT certification required.
• Valid driver's license with a clean driving record.

Why Join MMT?:

• Competitive compensation and flexible scheduling
• Great benefits and free continuing education
• A mission-driven culture where your leadership makes a difference
• Work in a collaborative, supportive environment with opportunities for growth.
• Help shape the future of providing ambulance transportation through dedicated partnerships with health systems.

Who We Are:

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.

MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365.

If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!

Statement of Equal Opportunity Employment:

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.